The dictionary defines “optimize” as making the best or most effective use of a situation, opportunity or resource – a goal every drive-thru operator strives to achieve. To get a head start on optimizing your drive-thru:

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Are you thinking about adding an additional drive-thru lane at your restaurant to provide better service to customers? This approach works well to reduce wait times in the lane, but it also means adding more drive-thru parts and equipment, including headsets and timer systems. This, in turn, can add to repair costs to keep the equipment in good operating condition.

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Are more of your drive-thru customers ordering remotely these days? If so, it’s not surprising considering the high number of cars in drive-thru lanes everywhere. These tips can help provide a seamless remote order pickup process for your customers

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Many drive-thru brands are still struggling to hire enough employees for full staffing, and high turnover rates can make it even harder. The last thing you want to do is lose your top performers. Here’s how you can keep them:

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Tired of having to pay for costly drive-thru part repairs when you least expect them?  If so, an equipment maintenance agreement (EMA) from a reliable vendor can save money and make budgeting for repairs easier.

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Repeat customers are vital for a successful drive-thru enterprise. Great tasting food is the primary reason customers become loyal customers, but other factors are taken into account as well. According to a recent survey, five top reasons customers patronize drive-thrus on a regular basis are convenience, fast service, order accuracy, menuboards and order confirmation screens. Deliver these ingredients on a consistent basis and customers will return again and again.

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These days, B2B and consumers want convenience. For example, in the latest QSR Magazine Drive-Thru Study, 78% rated convenience as their top reason for ordering in the drive-thru. When consumers buy something online, many opt for next-day delivery.

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Have you ever wanted to fix a small problem with a headset, beltpac or other drive-thru part but weren’t sure how to do it? CE Repairs can help with our free Drive-Thru Repair Technical Support.

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One of the biggest contributors to order mistakes in the drive-thru is extraneous noise. When customers and order takers can’t hear each other clearly, order mistakes increase. Drive-thus can improve sound quality and reduce order errors with these four technologies:

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Today’s state-of-the-art digital menu boards can do things that were unheard of only a few years ago. Three capabilities you may be surprised to learn about include:

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