CE Repairs is known for our quality drive-thru parts repairs and our fast, friendly service. But we always strive to do better.

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It looks like remote ordering is here to stay in the drive-thru world. If you’re still working out the kinks in your remote ordering process, these five steps can help:

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The COVID-19 pandemic has changed the drive-thru world in many ways. One thing that hasn’t changed is the customer’s desire for speedy service. In fact, speed of service has become more important than ever in the minds of drive-thru consumers.

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Most drive-thru’s consist of six different zones – approach, entry, pre-order, order, pay and pickup, and exit. Creating a great customer experience requires developing a unique strategy to address the specific outcomes of each zone. To achieve this goal:

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Today’s rechargeable headset batteries are designed for long life and reliable performance. But these vital drive-thru parts can only handle so many recharges before they wear out. How do you know when to replace them with new ones?

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When a drive-thru customer complains about a mistake on their food order, fixing it is fairly simple:

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When it comes to getting drive-thru parts and equipment fixed, there are a lot of vendors to choose from. They all promise quality repairs and service, but how do you know which ones actually deliver?

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In case you haven’t heard, there are about 74 million Generation Z youngsters (age 5 to 25) in America. Many are already old enough to patronize drive-thru restaurants. The rest of them will be coming up soon. Here’s how to turn this them into loyal customers:

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Drive-thru customers want fast service, and so do our customers at CE Repairs. That’s why we offer same day service for most of our drive-thru parts and equipment repairs.

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Operating a successful business is fairly simple – give customers a quality product or service at a fair price. In the drive-thru world, this consists of delicious food, fast, accurate service, friendly employees, and a variety of ordering, payment and pickup options.

Four decades ago, CE Repairs developed a formula for delivering what drive-thru parts repair customers want: professional repairs done right the first time. This formula has stood the test of time, and includes:

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