Few things are more important to drive-thru customers that getting the order right. Yet, from 2018 to 2019, overall order accuracy throughout the industry declined by 5%, to 84.4%. Getting almost one out of every five orders incorrect does not make for a good customer experience!

Here are some quick tips to keep this number where it should be – in the mid to high 90s:

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Mobile applications can help drive-thrus build strong loyalty programs that encourage repeat business. Here are some effective ways to do it:

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Good food and fast, accurate service are the foundation of successful drive-thrus. But when it comes to generating return business, service attributes also play an important role.

To create loyal customers who visit your restaurant again and again, hire crewmembers with a friendly, outgoing personality and train them to do the following:

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CE Repairs makes it easy to get fast, professional drive-thru parts repairs with our free inbound shipping. But sometimes you need assistance installing drive-thru parts like timers, vehicle detectors, and other systems. That’s where CE can help.

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If you have never used CE for drive-thru parts and equipment repairs, now’s the time to give us a try.

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Outdoor drive-thru parts and equipment can take a beating in cold, wet weather. With winter on the way, now is the time to prepare your drive-thru lane for inclement weather.

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Headset batteries are a “must have” drive-thru part. Losing power for your customer communication tool can be a disaster, which is why it’s always good to have backup batteries just in case.

CE makes it easier and more affordable to keep a supply of these essential drive-thru parts on hand with our FREE Drive-Thru Battery Special. When you purchase 3 CE brand batteries for any HME, Panasonic, or 3M system, we’ll include a 4th drive-thru battery free of charge. You can choose from the following CE batteries:

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If you own a PC, laptop or tablet (and who doesn’t these days?) you’re probably used to calling technical support for help with a problem from time to time. Problem is, the problem usually occurs after the brief introductory period, when you don’t get charged for the call.

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When drive-thru operators call CE Repairs to inquire about our drive-thru parts repair services, the first three questions they ask are usually:

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At CE Repairs, we believe in earning your confidence and trust in us to repair your vital drive-thru parts and equipment. That’s why we offer a FREE headset repair for first-time customers. You send your damaged headset to us. We fix it at no charge and send it back to you. All you pay for is the return shipping costs.

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