Need to adjust a belt-pac but aren’t sure how? Want to change some of the settings on your drive-thru timer but can’t find the manual? Then check out CE’s free online training videos. Designed to help you maintain and operate your headset system equipment more efficiently, these short (usually less than a minute) videos provide useful information on a variety of drive-thru equipment and procedures.

Here’s a sample of some of the videos you can find on our video training page:

HME Wireless IQ

• How to change the language on a belt-pac
• How to clear the registration
• How to take an AIO headset out of hands-free mode
• How to register a wireless IQ belt-pac

HME System 30A

• How to properly load paper
• How to change the time
• How to change store hours
• How to set up dayparts

You have enough headaches running a busy quick service restaurant without constantly having to worry about equipment breakdowns and how much it will cost to fix them. Now, you can protect your equipment and get peace of mind at a very affordable price with CE’s Drive-Thru Protection Plan.

For one fixed monthly fee, you get:

• Unlimited drive-thru repairs
• Reduced downtime
• No long-term contracts
• Fast, professional repair of any model or brand
• Quality parts and service

Our plans cover everything from headset systems to drive-thru timers and cabled equipment, and offer a variety of coverage levels and options. Why worry about drive-thru equipment maintenance when you could be focusing your time and energy on running your store more efficiently?

Call CE today at 1-800-737-0688 to learn more about our different equipment protection plans.

I’m a do-it-yourself kind of guy.  I also like to save money when possible. That’s why I was glad to learn that CE provides all kinds of drive-thru repair manuals for my HME equipment.  Not that it breaks down a lot, because HME equipment is so well made. But even the best drive-thru equipment wears out over time. And my drive-thru team can be a little rough on the equipment as well. So I like having a source of information I can turn to when things just need a little tune-up instead of major repairs.

Last time I counted, CE offered more than three dozen downloadable manuals. These include setup and installation procedures, operating instructions, quick reference guides, and more.  And they cover everything from the wireless communication systems to the timer systems, software and accessories.

I’ve been using HME drive-thru equipment in my restaurant for years, so often I can fix the problem myself. But if I get stuck on something, all I have to do is call CE at 877-731-0334 and the friendly support staff will do their best to walk me through it. If we can’t figure it out, I know that CE provides fast turnaround and quality repairs for all my drive-thru equipment.

With all that goes on in my restaurant day in and day out, it’s nice having one less thing to worry about!

Why does drive-thru equipment always seem to break at the worst times? Take the week before Labor Day weekend. As the last day of summer in our seaside tourist town, it’s one of our busiest times of the year. So when I had a couple of headsets go down just before the big weekend, I needed fast, reliable drive-thru repairs.

Fortunately there’s a drive-thru repair company that understands the importance of fast turnaround time – CE. In most cases, they can repair your drive-thru product within 24 hours of receiving it and get it back to you fast. And because they use quality parts and factory-trained technicians, you know that your drive-thru repairs will be done right the first time.

We received our repaired drive-thru headsets back the day before Labor Day weekend, and they worked perfectly. And we had one of our best weekends ever. Thank you CE for saving the day!

CE, the leader in drive-thru equipment repairs and accessories, announces three special offers for new customers.

First month free with CE drive-thru protection plan

Why worry about the high cost of drive-thru repairs? Our protection plans give you peace of mind with unlimited repairs at one low monthly payment. Sign up now and your first month is on us!

Drive-thru headset and belt-pac repair special

If you’ve been putting off needed repairs, now’s the time to check out CE. As a first time customer with CE, we’ll give you up to 50% off the cost of any all-in-one headset or belt-pac repair. Offer is good for HME, Panasonic, or 3M drive-thru headsets, and comes with our 4-month warranty. Some restrictions and conditions apply.

Free drive-thru battery special

You can never have too many drive-thru batteries on hand. Purchase three CE branded batteries for any HME, Panasonic, or 3M drive-thru system and we’ll give you a fourth one for free. This offer is available to new and existing CE customers, and is valid only on CE-branded batteries. Free battery must be of equal or lesser value.

We use Panasonic all-in-one drive-thru headsets at the QSR restaurant I manage. I've had difficulty in the past finding a reliable repair facility. I've even been putting off some needed drive-thru repairs for various pieces of equipment. After talking to a manager at a different store, he suggested I send it to CE Repair. They're well-known throughout the industry for quality drive-thru repair work at reasonable prices, but I thought they only serviced HME products.

I looked into it, and it turns out they service several different brands of drive-thru equipment, including Panasonic. I called up a CE service rep, described the problems with my drive-thru equipment, and he gave me a quote and a guaranteed turnaround time right on the spot. When my equipment came back, it was just like new. I was so impressed with the quality of CE's drive-thru repair work that I signed up for their equipment maintenance agreement.

I can't afford to have drive-thru headsets that don't work. It's nice to know I now have a drive-thru repair company I can rely on.

These days, it seems like it takes a lot of work to get a “live person” on the phone to ask a simple question. But with CE Repair’s drive-thru repair technical support, you can get a helpful expert on the phone with ease. Just call 877-731-0334 and we’ll do our best to talk you through technical issues quickly and efficiently.

Always friendly, always personable, our drive-thru repair tech specialists know what it takes to keep you up and running should a minor issue arise. Tech support from CE Repairs covers all brands and models.

If you prefer online, be sure to visit the FAQs section of our website for quick, helpful answers about CE’s drive-thru repairs.

As the manager of a busy QSR, I have to stay on top of my drive-thru equipment. Recently I heard from crew members that a couple of the headsets were starting to have intermittent issues. Knowing that I can’t afford downtime, I got a hold of CE Repairs right away, based on the recommendation of a colleague. I was afraid that the drive-thru headset repairs would take a long time, but with CE that wasn’t the case. After printing out a couple of free inbound shipping labels from the website, I boxed up the drive-thru headsets and sent them off. Turns out that CE will get most drive-thru repairs back to you within 24 hours of receiving the drive-thru equipment – and that’s just what happened. Now those drive-thru headsets are back in use and we’re running at peak efficiency once again.

I was also really happy to find out that as a first time customer, my drive-thru repair qualified for a 50% discount. So the next time I have drive-thru equipment issues, I’ll be sure to use CE Repairs.

They say an ounce of prevention is worth a pound of cure. Same goes for your investment in valuable drive-thru equipment. At CE Repairs, one fixed monthly fee can cover the cost of unlimited drive-thru repairs, so there’ s no more worry about surprise expenses; makes monthly budgeting easier as well.

Your Drive-Thru Protection Plan covers any model and any brand. And our 4-month drive-thru repair warranty means we’ll fix it again free* if anything goes wrong with your repaired drive-thru equipment during that time period.

Choose the Right Drive-thru Repair Vendor

Choosing the right drive-thru repair vendor can make all the difference. Does yours offer multi-store discounts; 50% off of any drive-thru headset or drive-thru belt-pac repair if you’re a new customer; or free inbound shipping? With CE Repairs, you’ll get the best value for your drive-thru repair investment.

*Some restrictions and conditions may apply.