Looking for a fun way to improve service times while also increasing car counts? Try the latest innovation sweeping the drive-thru industry – gamification.

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CE is one of the leading drive-thru parts and equipment repair shops in the U.S, which is no surprise since we’ve been doing this for more than 40 years.  Our loyal customers appreciate our fast professional repairs. They also like how we always give them a fair deal.

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Every drive-thru operator knows the importance of keeping their headsets clean. Dirt and grime can build up quickly in the busy drive-thru environment, and it only takes a little to cause static or unwanted repairs.

When cleaning headsets, one drive-thru part often gets overlooked: the battery. Yet, regular cleaning and maintenance can keep the headset performing as it should and extend the life of your batteries. Here’s how:

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These days, drive-thru customers want diverse menu choices. But they also want to be able to order quickly and simply. Otherwise, they can get frustrated and indecisive, which does not enhance fast, efficient service.

You can make it easier on customers and crewmembers by “decluttering” your menuboard. According to a recent survey, the top five features customers want in a drive-thru menuboard are:

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People learn in different ways, but the fact is most people are visual learners.  When they see what they’re learning, they pick up the material quicker, at a deeper level of understanding. 

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The holiday season can be a busy time for drive-thrus as shoppers drop by for a bite to eat after a long shopping excursion. To keep your drive-thru lane moving smoothly and efficiently:

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These days, more drive-thru customers are looking to place their orders before they arrive at your restaurant. If you’re thinking about adding this service, here’s what to do and what not to do to make it work.

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If you’re still sending crewmembers out into the queue with a pencil and paper during busy dayparts, it’s time to update your linebusting methods.

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Managing operational costs is essential for operating a profitable QSR drive-thru.

To lower your operating costs, practice these five tips:

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Experienced business owners know that it costs more to get a new customer than it does to keep one. This is especially true in the fast food industry, where competitors abound and customers have so many choices.

Developing customer loyalty starts with good food delivered quickly and accurately.  Practicing these five techniques will also contribute to a high percentage of repeat business:

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