Fixing today’s high-tech drive-thru parts and equipment requires training and skill.  But the quality of repairs can vary widely depending on the company performing them. When you see the words “factory approved,” you know you’re getting the highest level of quality in replacement parts and the repair work.

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Imagine if your car suffered damage in a collision and the auto body repair shop sent a temporary replacement car to your home before you even took your car into the shop. It’s not likely to happen, but that’s the kind of service you get with CE Repairs’ Advance Exchange Program.

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In the early days of drive-thrus, there were no headsets. Instead, crewmembers used cabled intercoms to communicate with customers in their cars. As the number of drive-thrus in America skyrocketed, sound quality became increasingly important.

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It’s hard to beat a full house when playing poker. The same is true when selecting a drive-thru parts and equipment repair service you can count on. Which is why CE Repairs is hard to beat. Our full house of services include:

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All drive-thru operators know the importance of keeping their drive-thru parts and equipment clean, especially the headsets. But with the COVID-19 pandemic, cleaning is no long enough. Headsets and other equipment need to be sanitized for the health and safety of employees and customers.

Fortunately, the top three drive-thru headset manufacturers – HME, Panasonic and PAR (they recently purchased the 3M headset business) – have all provided bulletins outlining sanitizing procedures. You can access them here:

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Outdoor drive-thru parts and equipment can take a beating in cold, wet weather. With winter on the way, now is the time to prepare your drive-thru lane for inclement weather.

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At CE Repairs, we believe in earning your confidence and trust in us to repair your vital drive-thru parts and equipment. That’s why we offer a FREE headset repair for first-time customers. You send your damaged headset to us. We fix it at no charge and send it back to you. All you pay for is the return shipping costs.

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HME’s System 20 and System 30A Time Package may not be as sophisticated as HME’s ZOOM Timer System. But there are a lot of them still in use. And they continue to work well – as long as you take care of them.

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It’s a fact of life for drive-thru operators that sooner or later your headsets – one of the most important of all drive-thru parts – will need maintenance or repairs.  You can reduce the frequency and cost of those repairs by practicing the following on a regular basis:

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Unemployment remains at near-record lows in the U.S., which means your drive-thru employees have plenty of options to work somewhere else. To cut down on employee turnover – and the time and expense of hiring new employees – make the following part of your employee retainment efforts:

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