I love my System 30A drive-thru system from HME. It’s a reliable piece of equipment that I can count on to provide up-to-the-minute information on the performance of my drive-thru lanes. In fact, they’re so reliable that only time I need to do anything with them is when I want to change store hours, load new paper, or some other occasional task. And I usually have the shift manager do that.

 

Wouldn’t you know it – the last time we needed to load a new roll of paper, the shift manager was out sick and I was on duty. I didn’t remember how to go about changing the paper, so I took advantage of CE’s online video training for the System 30A.  These short training videos cover topics like how to:

 

·         Change the time

·         Change store hours

·         Properly load paper

·         Set up dayparts

 

Watching the video only took a couple of minutes, and in no time I had a new roll of paper installed and the drive-thru timer system was up and running again. These kinds of convenient resources are one of the main reasons I stick with CE for my drive-thru equipment needs.

Have a question about drive-thru equipment repairs? Chances are you’ll find the answer at CE’s online Drive-Thru Repairs FAQs page.

 

Not all questions or problems need a live service technician to resolve.  So we’ve put together a list of frequently asked questions that address common drive-thru repair issues. For example:

 

·         -How do drive-thru maintenance agreements work?

·         -What kind of warranty does CE include with its drive-thru repairs, accessories and systems?

·         -Should you buy a new or refurbished drive-thru system?

·         -What is CE’s return policy on purchased drive-thru equipment?

 

Get the answers to these and more at www.cerepairs.com/drive-thru-faqs.

 

If you can’t find what you’re looking for on our FAQs page, call us at 877-731-0334. Our friendly service representatives will answer any questions you have about drive-thru repairs.

Looking to upgrade some or all of your drive-thru system equipment? You may be surprised to find out what it’s worth.

 

Virtually all drive-thru equipment –from headsets to timers and message systems – has some value, regardless of its age or condition. As a leading refurbisher of drive-thru equipment, CE will pay for most models of legacy equipment that you no longer want or use.

 

As with any used equipment, the value depends upon a number of factors. So call us at 877-731-0334 and we’ll give you a fast quote on your trade-in value.

Need to adjust a belt-pac but aren’t sure how? Want to change some of the settings on your drive-thru timer but can’t find the manual? Then check out CE’s free online training videos. Designed to help you maintain and operate your headset system equipment more efficiently, these short (usually less than a minute) videos provide useful information on a variety of drive-thru equipment and procedures.

 

Here’s a sample of some of the videos you can find on our video training page:

 

HME Wireless IQ

• How to change the language on a belt-pac
• How to clear the registration
• How to take an AIO headset out of hands-free mode
• How to register a wireless IQ belt-pac

 

HME System 30A

• How to properly load paper
• How to change the time
• How to change store hours
• How to set up dayparts

 

And don’t forget – if you need help with a technical question, give us a call at 877-731-0334. Our helpful drive-thru repair experts will answer your technical questions free of charge!

You have enough headaches running a busy quick service restaurant without constantly having to worry about equipment breakdowns and how much it will cost to fix them. Now, you can protect your equipment and get peace of mind at a very affordable price with CE’s Drive-Thru Protection Plan.

 

 

 

For one fixed monthly fee, you get:

 

 

 

• Unlimited drive-thru repairs
• Reduced downtime
• No long-term contracts
• Fast, professional repair of any model or brand
• Quality parts and service

 

 

 

Our plans cover everything from headset systems to drive-thru timers and cabled equipment, and offer a variety of coverage levels and options. Why worry about drive-thru equipment maintenance when you could be focusing your time and energy on running your store more efficiently?

 

 

Call CE today at 1-800-737-0688 to learn more about our different equipment protection plans.

Having quality equipment is essential for the success of every QSR drive-thru operation. So the decision on whether to purchase new or refurbished equipment can be an important one, especially if you’re just starting out or looking at a complete system overhaul.

 

CE can help you make the right decision for your business by providing insight into all the different factors that go into equipping a drive-thru operation. These can include:

 

• Initial costs
• Operating costs
• Technology needs
• Brand preference
• Number of stores
• Warranties
• And more

 

CE is uniquely qualified and authorized to sell new HME and Panasonic drive-thru headset systems, as well as many refurbished systems of any brand.  If you’re wrestling with this important decision, call us at 877-731-0334. We’ll help you identify the right drive-thru equipment to suit your needs – and your budget.

 

I’m a do-it-yourself kind of guy.  I also like to save money when possible. That’s why I was glad to learn that CE provides all kinds of drive-thru repair manuals for my HME equipment.  Not that it breaks down a lot, because HME equipment is so well made. But even the best drive-thru equipment wears out over time. And my drive-thru team can be a little rough on the equipment as well. So I like having a source of information I can turn to when things just need a little tune-up instead of major repairs.

 

Last time I counted, CE offered more than three dozen downloadable manuals. These include setup and installation procedures, operating instructions, quick reference guides, and more.  And they cover everything from the wireless communication systems to the timer systems, software and accessories.

 

I’ve been using HME drive-thru equipment in my restaurant for years, so often I can fix the problem myself. But if I get stuck on something, all I have to do is call CE at 877-731-0334 and the friendly support staff will do their best to walk me through it. If we can’t figure it out, I know that CE provides fast turnaround and quality repairs for all my drive-thru equipment.

 

With all that goes on in my restaurant day in and day out, it’s nice having one less thing to worry about!

Everyone likes to get something for free.  During the CE free drive-thru battery special, when you purchase three CE batteries for use with your HME drive-thru system, we’ll throw in a fourth one for free! And that goes for Panasonic and 3M systems as well. Simply add three CE brand drive-thru batteries for the same system to your online shopping cart, and we’ll add the fourth battery to your order when you check out – for free!

 

This limited-time offer includes the following drive-thru batteries:

 

CE Battery for use with HME systems:

• Wireless IQ
• System 2000
• System 400

 

CE Battery for use with Panasonic systems:

• Attune
• WX-C920
• WX-C1020

 

CE Battery for use with 3M systems:

• XT1
• C960
• C1060

 

These days, it seems like it takes a lot of work to get a “live person” on the phone to ask a simple question. But with CE Repair’s drive-thru repair technical support, you can get a helpful expert on the phone with ease. Just call 877-731-0334 and we’ll do our best to talk you through technical issues quickly and efficiently.

 

Always friendly, always personable, our drive-thru repair tech specialists know what it takes to keep you up and running should a minor issue arise. Tech support from CE Repairs covers all brands and models.

 

If you prefer online, be sure to visit the FAQs section of our website for quick, helpful answers about CE’s drive-thru repairs.

As the manager of a busy QSR, I have to stay on top of my drive-thru equipment. Recently I heard from crew members that a couple of the headsets were starting to have intermittent issues. Knowing that I can’t afford downtime, I got a hold of CE Repairs right away, based on the recommendation of a colleague. I was afraid that the drive-thru headset repairs would take a long time, but with CE that wasn’t the case. After printing out a couple of free inbound shipping labels from the website, I boxed up the drive-thru headsets and sent them off. Turns out that CE will get most drive-thru repairs back to you within 24 hours of receiving the drive-thru equipment – and that’s just what happened. Now those drive-thru headsets are back in use and we’re running at peak efficiency once again.

 

I was also really happy to find out that as a first time customer, my drive-thru repair qualified for a 50% discount. So the next time I have drive-thru equipment issues, I’ll be sure to use CE Repairs.