Don’t Let A Broken Base Station Slow You Down

November 03, 2023 ·

The base station is an essential drive-thru part, playing a vital role in managing and controlling all the communications that go through your headset system. So what do you do if yours suddenly goes kaput?

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Tags: Drive-Thru Equipment · Drive-Thru Parts · Drive-Thru Repair · Equipment Repairs

Get First Month Free with CE Equipment Maintenance Agreement

October 20, 2023 ·

Do you own a medium to large drive-thru enterprise with multiple restaurants? Does it seem like you’re always sending in broken or damaged drive-thru parts and equipment for repairs? CE can help you avoid the hassles of drive-thru part maintenance with our Equipment Maintenance Agreements.

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Tags: Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Warranty · Equipment Repairs · Protection Plan

4 Simple Ways to Reduce Customer Service Times

October 13, 2023 ·

Looking for quick, simple ways to reduce customer wait times in the queue? These four tips are easy to implement and effective:

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Tags: Curbside Pickup · Drive-Thru Efficiency · Drive-Thru Equipment Repair · Drive-Thru Maintenance · Drive-Thru Parts · drive-thru strategy · Drive-Thru System Repairs · Equipment Repairs

Drive-Thru Part & Equipment Repair Easy as 1-2-3 With CE

September 29, 2023 ·

Got a drive-thru part that needs repairing right away? Send it to the experts at CE Repairs in three easy steps:

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Tags: Drive-Thru Equipment Repair · Drive-Thru Repairs · Drive-Thru System Repair · Drive-Thru Warranty

The Value of Teamwork

September 22, 2023 ·

With QSRs and drive-thrus continuing to operate with understaffed crews, it’s more important than ever to build a culture of teamwork in your restaurant(s). Otherwise it can result in higher employee turnover and dissatisfied customers. These tips can help:

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Tags: Drive-Thru Efficiency · drive-thru employees · Drive-Thru Parts · drive-thru strategy · Drive-thru technology · Drive-Thru Warranty

CE Repairs: Where Customer Satisfaction Is Our Purpose

September 15, 2023 ·

When it comes to customer satisfaction, guess who’s top of the heap in fast food restaurants for the 9th year in a row. According to the American Customer Satisfaction Index (ACSI), it’s Chick-fil-A, with a ranking of 85 percent. Not surprising considering the brand sold 527 million chicken sandwiches to 2.1 billion guests, raking in a total of 18.8 billion in U.S. sales in 2022. Clearly, that’s one brand delivering a winning customer experience.

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Tags: Drive-Thru Efficiency · Drive-Thru Equipment Repairs · Drive-Thru Parts · drive-thru strategy · Equipment Repair

Fast, Expert Drive-Thru Part Repairs

September 01, 2023 ·

Everyone knows that speed – i.e. fast service – is essential for a good drive-thru experience. At CE Repairs, we consider fast service to be a rule of thumb as well. We stock 100% of our products and accessories so that when you purchase a new drive-thru part or need overnight advance shipment on a repair, we can get them to you fast.

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Tags: Drive Thru Accessories · Drive-Thru Equipment Repairs · Drive-Thru Repair · Drive-Thru System Repair · Equipment Repairs

Are You Making Drive-Thru Convenient for Your Customers?

August 25, 2023 ·

If you think fast service and order accuracy are the top priorities of drive-thru customers, think again. These days more and more drive-thru fans are ranking convenience as their #1 priority. Of course that includes fast service and accurate orders, but there is more to it than just those two elements. It also includes:

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Tags: Curbside Pickup · Drive-Thru Efficiency · Drive-Thru Repairs · drive-thru strategy · Drive-Thru System Repairs · Mobile Ordering

If It Works, Don’t Break It

August 18, 2023 ·

Change is running rampant in the drive-thru industry - new technologies, new restaurant designs, improved drive-thru parts and equipment, and more. When change leads to a better experience for drive-thru customers it’s a good thing. At CE Repairs we’ve learned that not all change is good.

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Tags: Drive-Thru Parts · Drive-Thru Repair · drive-thru strategy · Drive-thru technology · Drive-Thru Warranty

CE Repairs: Your One-Stop Shop for Drive-Thru Headsets

August 11, 2023 ·

Although the drive-thru industry is gradually moving to AI (artificial intelligence) and kiosk ordering, headsets remain a necessary piece of drive-thru equipment for the majority of QSRs.

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Tags: Drive-Thru Equipment · Drive-Thru Headsets · Drive-Thru Repairs