One question we invariably hear from drive-thru operators considering CE Repairs for the first time is, “What kind of warranty does CE include with its drive-thru repairs, accessories, and systems?

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Repeat customers are vital for a successful drive-thru enterprise. Great tasting food is the primary reason customers become loyal customers, but other factors are taken into account as well. According to a recent survey, five top reasons customers patronize drive-thrus on a regular basis are convenience, fast service, order accuracy, menuboards and order confirmation screens. Deliver these ingredients on a consistent basis and customers will return again and again.

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Looking for a reliable drive-thru headset with half the weight and size of other popular headsets! It’s called the EOS | HD from HME, and we’ve got it for you at CE Repairs. We sell new and refurbished units, and we repair them as well.

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Have you heard about the latest drive-thru technology that lets you see what’s going on everywhere on your lot? It’s call video detection, and it allows you to track service times at every step of your drive-thru process. This, in turn, allows you to deliver a better customer experience, which is what every drive-thru customer wants.

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These days, B2B and consumers want convenience. For example, in the latest QSR Magazine Drive-Thru Study, 78% rated convenience as their top reason for ordering in the drive-thru. When consumers buy something online, many opt for next-day delivery.

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Have you ever had a problem with an HME drive-thru part you could handle yourself but you can’t find the manual? For example, you need operating instructions for training new employees on your wireless headset system or installation instructions on a new timer system. The answer to your problem is at your keyboard.

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It’s hard to imagine a drive-thru part more important than the basestation. This vital cog in the system oversees car detection, headset communications, volume levels and most other system settings.

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Have you ever wanted to fix a small problem with a headset, beltpac or other drive-thru part but weren’t sure how to do it? CE Repairs can help with our free Drive-Thru Repair Technical Support.

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To do a good job day in and day out, drive-thru employees need to know three types of information:

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The most important factor in a successful drive-thru is not speed or accuracy, it’s the overall customer experience. Here are four ways to ensure your drive-thru delivers one that keeps customers coming back.

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