If your customer service times aren’t as fast as they should be, try these innovative drive-thru system strategies for kicking your service into high gear.
- Switch to a high-definition audio headset. The remarkable sound clarity of high-def audio headsets saves time and reduces order mistakes by providing the clearest possible drive-thru sound quality.
- Use digital display screens to help customers make quicker ordering decisions, and order confirmation screens to improve order accuracy.
- Use wireless message repeaters and greeters to facilitate crewmember multitasking. These systems can help reduce service times by as much as one minute per car.
- Offer cashless payment options. These not only increase speed and customer satisfaction, they also encourage your guests to spend more.
Most of all, avoid downtime by keeping all your drive-thru system equipment in good working condition. And that’s where CE Repairs can help. We offer fast, reliable repairs on headsets and timer systems at competitive prices.
We also offer free inbound shipping, as well as $75 off any headset repair for 1st-time customers. Call us today at 877-731-0334.
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