Did you know that, on average, QSR drive-thrus get one out of every 10 orders incorrect? Ninety percent accuracy may sound good, but can you afford to lose one out of every 10 customers?

To drive your order accuracy to a higher level:

• Get a high-definition audio headset. The remarkably clear sound from this advanced drive-thru part will eliminate many errors that result from poor communications.

• Use an order confirmation board. Getting the customer involved in verifying the order helps correct mistakes before they happen.

• Train crewmembers to pay extra attention to special orders. When customers say “no onions,” they mean no onions.

• Repeat the order back to the customer – even if you have a confirmation board. Verbally repeating the order provides another level of protection against order mistakes.

Finally, keep all your drive-thru parts and equipment in top working condition. When crew members worry about their equipment, it distracts them from getting the order right.

If you need help repairing your drive-thru parts, that’s why we’re here. Give us a call at 877-731-0334 for fast, professional drive-thru repair.