If you’re in the market to purchase new drive-thru equipment, one of the questions you are bound to ask yourself is “do I want to buy new or refurbished?” The best way to decide is by asking yourself the following questions:

·         How much am I willing to spend up front?
New systems will provide you with the latest in drive-thru technology, but can come at a hefty price. If you don’t have the budget for a brand new drive-thru system, refurbished systems are a great way to upgrade without breaking the bank. You may miss out on some of the functionality that a brand new drive-thru system includes, but many legacy drive-thru systems provide similar functions.     

·         How much am I willing to pay toward reccurring repairs?
One of the perks of purchasing a new drive-thru system versus refurbished is that they usually come with a one to two-year factory warranty. This means that if your drive-thru equipment fails within that time period, you can send it in for a free repair. Refurbished drive-thru systems usually come with a warranty as well. However, it’s valid for a shorter period of time. And because refurbished systems are pre-owned, there is more chance of underlying issues, which means that you could end of sending in equipment more frequently for repairs.

·         Are the “extras” important to me?
Over the years, there has been a lot of progression with drive-thru timers and headset systems. While most of them still function the same way, there have been advancements in sound clarity and message centers in drive-thru headset systems, and new, remote-reporting features in drive-thru timers.

·         Can I trade in an older drive-thru system to help offset the cost of my next system?
Many store owners don’t know that there is still some value to their old systems. Some companies, like CE, will allow you to trade in your old drive-thru equipment and apply that money toward a new system. If you were planning to purchase a refurbished system because you didn’t have the money for a new one, this could be the little help you need.

When choosing the right drive-thru system, make sure you’re asking yourself all the important questions. If you still aren’t able to decide which system is best for you, call one of CE’s sales reps at 877-731-0334. They can provide additional information and answer any questions you have regarding specific systems. They can also provide recommendations for the system that will best fit your restaurant.  Good luck, and happy shopping!

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