Want your customers to keep coming back to your drive-thru? One good way is to make it easy for them to order.

This starts with having quality drive-thru parts and equipment that works when it’s supposed to. That way, crewmembers can focus on getting the order right rather than worrying about what’s wrong with their equipment.

It also helps to do the following:

Have a functional drive-thru design

To speed service, all customers should be able to enter and exit the drive-thru lane without difficulty, including those with larger vehicles such as pickup trucks and over-size minivans.

Install an easy-to-read menuboard

A well-lit menuboard helps to prevent delays and bottlenecks by making it easier for customers to make up their minds at the order point.

Keep the outdoor equipment in good shape

Reliable drive-thru parts like speaker posts and inbound microphones are essential for delivering fast, accurate service. Keep them clean and free of debris, and test them regularly to ensure they work properly.

Use an order confirmation screen

This gives customers confidence that they ordered exactly what they wanted and that the crewmember got the order right. It also speeds up service times and increases customer satisfaction.

Whether you need drive-thru equipment repair or are looking to upgrade to the newest technologies, CE can help. Simply ship the damaged part to us using our free inbound shipping. Or call us at 877-731-0334 to order new or refurbished parts.

We look forward to receiving your order!