3 Tips for Faster Drive-Thru Service

April 10, 2017 ·

As the QSR industry grows increasingly competitive, maintaining faster drive-thru service times become more important than ever. These drive-thru system tips will help keep the cars moving through your lane in good time.

 

1. Minimize indecision

Installing a pre-order menu board allows customers to preview your menu before they pull up to the order point, which can reduce indecision when they order. If every customer orders even a few seconds faster, it will add up to significantly faster service times.

 

2. Allow phone-in and Internet orders

One sure way to speed up service is by preparing meals while the customer is on the way to your store. This approach is very popular with younger consumers who practically live on their smart phones, and will definitely help reduce drive-thru service times.

 

3. Keep your drive-thru system equipment in top shape

Equipment downtime is a leading cause of bottlenecks and slower service. Making sure your equipment is clean and well-maintained will help prevent those dreaded breakdowns. It also helps to have one or two backup headset systems on hand—just in case.

 

 

When you need to fix a particular piece of equipment, send it to the experts in drive-thru system repair  at CE Repairs.

Tags: Drive-Thru Efficiency

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