Loyal customer programs are a great way to increase revenues in the drive-thru as long as you make it quick and easy for program members to use your app. These four tips will help loyalty members enjoy a good ordering and loyalty program experience.

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At CE Repairs, we believe educated customers are the best customers. That’s why we provide a variety of downloadable information to help you learn more about your drive-thru parts and understand why you can count on us for quality repairs every time. This includes:

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Are you getting your share of the 74 million Generation-Z Americans born between the mid-1990s and early 2010s? If you’re treating them like older customers, probably not. GenZs have different expectations for drive-thru restaurants. If you want them to become your loyal customers, do the following:

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The secret to attracting more customers to your drive-thru brand is simple – give them a great drive-thru experience. This can be accomplished by regularly asking, “What have we always done that is still working?” and “What is no longer working that we should do differently?”

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Loyalty programs are a good way to increase average ticket sales, encourage return visits, and generate more revenue in the drive-thru. These four strategies can help make your program more effective:

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Are more of your drive-thru customers ordering remotely these days? If so, it’s not surprising considering the high number of cars in drive-thru lanes everywhere. These tips can help provide a seamless remote order pickup process for your customers

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Repeat customers are vital for a successful drive-thru enterprise. Great tasting food is the primary reason customers become loyal customers, but other factors are taken into account as well. According to a recent survey, five top reasons customers patronize drive-thrus on a regular basis are convenience, fast service, order accuracy, menuboards and order confirmation screens. Deliver these ingredients on a consistent basis and customers will return again and again.

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These days, B2B and consumers want convenience. For example, in the latest QSR Magazine Drive-Thru Study, 78% rated convenience as their top reason for ordering in the drive-thru. When consumers buy something online, many opt for next-day delivery.

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A lot of things have changed in the drive-thru over the past few years. Longer lines in the queue. Remote ordering. Curbside pickup and delivery. The trend to contactless drive-thru experience. The introduction of kiosks and automatic ordering. Sometimes it seems like it will never end.

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It used to be that the only menu display you needed in the drive-thru lane was your menuboard. Nowadays, communicating menu information also includes pre-order boards, websites, and social media apps. To avoid overloading customers with too much information that can slow down service times, follow these three menuboard principles:

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