Have you ever wondered what puts CE Repairs at the head of the class when it comes to drive-thru part repairs? We’re going to tell you in an honest and meaningful way.

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Artificial intelligence (AI) is increasingly being used to take orders in drive thrus. Why? Because it takes orders quickly and accurately and allows the human order taker to get involved in other tasks without making guests wait. But if you still use human order takers and the headset breaks down, you’re in trouble unless you have a standby headset. After all, headsets are the most important drive-thru part in the entire process. When they break down wait times get much longer, and customers often go somewhere else.

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Drive-thru operators know what their customers want, and they focus on them to provide a good experience. Fast service times in the lane. Food that comes out hot, fresh and accurate. Easy to read menuboards, and a lot more. But sometimes they forget their guests also care about the people part of the business. Here are some tips to get customers feeling like you care and appreciate them.

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Drive-thru restaurants aren’t perfect, and from time to time you might be faced with an irate customer complaining about something that annoyed them. The best outcome is likely to occur when using these steps:

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Artificial intelligence (AI) is rapidly catching on in the drive-thru industry, primarily for streamlining the customer order process and gathering customer data to create a more personalized drive-thru experience. However, there’s more to it than that.

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First impressions are important to new drive-thru customers. Otherwise they might not return if their first experience isn’t a good one. Here are five ways to deliver a positive first experience to your guests:

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Giving your drive-thru customers a seamless drive-thru experience starts with fast service, accurate orders and friendly crew members.  But there’s more to it than that. In fact, sometimes the little things make a big difference. For example:

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Is your drive-thru lane more crowded than ever? Are you experiencing more bottlenecks that slow down service times? From the moment customers pull onto your lot until they leave, all zones should work together to create a smooth and convenient customer experience. Here’s how to make it happen:

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It’s hard to keep a drive-thru running smoothly without well-maintained drive-thru parts. It’s even harder without enough trained employees. Here are three tips for hiring employees when you need them.

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Are you a do-it-yourself (DIY) kind of person when it comes to small, manageable repairs? If you’ve got a minor problem with a beltpac, base station or other drive-thru part, CE Repairs can help.

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