Artificial intelligence (AI) is increasingly being used to take orders in drive thrus. Why? Because it takes orders quickly and accurately and allows the human order taker to get involved in other tasks without making guests wait. But if you still use human order takers and the headset breaks down, you’re in trouble unless you have a standby headset. After all, headsets are the most important drive-thru part in the entire process. When they break down wait times get much longer, and customers often go somewhere else.

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Today’s drive-thru headsets are built to last. They last even longer when you provide proper maintenance on a regular basis. Here’s how to keep them clean and sanitized without damaging the unit.

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If your drive-thru loyalty program isn’t delivering the results you want, make sure these “do’s” are part of your approach and the “don’ts” are not.

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Have you ever had a drive-thru part repair vendor do a lousy job on a headset repair and refuse to accept responsibility for it? That’s one thing you won’t have to worry about at CE Repairs.

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Want to get long life and reliable performance from your drive-thru parts and equipment? It’s simple – make these practices a regular part of your operations.

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The drive-thru can be a noisy environment, both inside the restaurant and out. Since garbled communications are a leading cause of order mistakes, it’s important to have built-it sound reduction features in your headset system. These should include:

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If you’re a drive-thru operator shopping for a new parts and equipment repair service, you might want to give CE Repairs a try. Why? Mainly because we’ve been providing fast, reliable drive-thru part repairs for more than 50 years. And it won’t cost you anything to give us a try.

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The headset is the workhorse of the drive-thru lane. But grease, food particles, moisture, and hard use day in and day out can shorten its life span life and cause unwanted downtime. These tips can extend the lives of your headsets by keeping them in good condition.

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In 2021, QSR Magazine’s annual drive-thru survey named Chic-fil-A as the best drive-thru based on customer rankings. The iconic chicken brand earned the top ranking despite coming in 10^th among the top 10 brands in service times.

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“Free” isn’t a word you hear very often in the drive-thru industry – unless you’re familiar with CE Repairs. We believe in taking good care of our customers, so we offer a variety of special offers as a way of saying “thank you” for doing business with us.

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