There's just no getting around it. No matter how technically advanced drive-thru equipment becomes, there are times when it will need maintenance or even break down. The QSR drive-thru business is notoriously hard on its equipment, and drive-thru repairs are a fact of life. The key for the successful QSR operator is to manage the costs of drive-thru repairs — thru regular maintenance and having a trusted vendor like CE Repairs to rely on.
Beware Hidden Costs
Downtime is the real killer when it comes to drive-thru repair costs. At CE, we know you can't run a restaurant with broken drive-thru equipment. That's why we offer customer-friendly policies that make it easy to get your drive-thru repairs done fast, and avoid operating without critical equipment — whether you need drive-thru timer repairs, drive-thru headset repairs, or replacement of small but vital drive-thru accessories.
CE's advantage starts with our convenient online drive-thru repair form. Just fill it out and CE provides free inbound shipping labels. It doesn't get any easier than that. To avoid killer downtime, it's hard to beat CE's drive-thru repair advance exchange program. Here's how it works:
If your equipment quits working and you need a drive-thru repair now, we'll ship replacement equipment to you overnight. There's no need to ship your broken equipment in advance. Simply use the same replacement equipment box to send us back your broken equipment for as little as $75, plus the regular repair cost.
CE also offers same-day service on drive-thru repairs. In fact, in most cases we will repair your product within 24 hours of receiving it or the repair is free. Some limitations and exclusions apply, of course, but any credible drive-thru equipment repair facility should be able to serve your needs this quickly. Because, after all, that's what the QSR and drive-thru repair business is all about — speed.
Regular Maintenance and Avoiding Drive-Thru Repairs
Of course the best way to manage your drive-thru repair costs is to avoid repairs altogether. That's why it's so important to practice regular, proper maintenance of your drive-thru equipment. CE also offers Equipment Maintenance Agreements that cover all your drive-thru repair needs for one low monthly price. Simplifies budgeting and helps to avoid large drive-thru repair expenditures.
