Every so often, QSR drive-thrus experience an equipment problem that can only be resolved on-site. CE offers fast, reliable on-site service in the greater St. Louis area. However, if you need on-site service anywhere else, CE offers a nationwide network of drive-thru repair and installation service providers for your convenience. To find the one nearest you, call 877-731-0334.

And remember:

• CE services all major brands, ?including HME, Panasonic and 3M.

• Our technical support department can address many of your drive-thru repair needs remotely by phone.

• We offer an advance exchange equipment service when you can’t wait for repairs.

They say if you want something done right, go to the experts. I learned that the hard way when I bought a fast food restaurant with a drive-thru lane. The restaurant came with a great HME headset system, but even the best drive-thru equipment breaks down or wears out over time.

At first when I needed drive-thru repairs or service, I tried a local restaurant equipment repair company. Their prices were good, but the workmanship wasn’t. Too often, I had to send equipment back two or three times before they fixed it right.

That’s when I learned about CE, the only independent HME factory-approved and trained facility in the U.S. That means you can trust the quality of their workmanship and their replacement parts.

Every CE repair starts with a rigorous 35-point inspection. They only use quality manufacturer and aftermarket parts. And they thoroughly test the repaired equipment before sending it back to you. They also give excellent service, often fixing a part with 24 hours of receiving it. Did I mention that their prices are even better than the local repair company I used before?

I’ve never had to send anything back to CE after they fixed it, so I don’t go anywhere else for my drive-thru equipment repairs. It provides real peace of mind knowing they will get it right the first time.

With the holidays coming up, everyone can use a little extra money. If you’re a first-time CE customer, you can save up to half off any all-in-one headset or belt-pac repair with our new customer special offer.

All you have to do is print the coupon, place it in a box with your broken drive-thru equipment, and send it to CE for repairs. The offer is good for all brands, including HME, Panasonic and 3M. You’ll get our convenient same-day service and 4-month warranty. And all our repairs are 100% satisfaction guaranteed.

Seems like more and more companies these days are charging for technical support. Fortunately, there’s one company that’s critical to the success of my business that doesn’t – CE.

I own a small chain of quick-serve restaurants, and we have a drive-thru in each one. Which, of course, means that I need a good headset and timer system to operate each drive-thru in a fast and efficient manner. This equipment breaks down from time to time, and I know I can count on CE for quality repairs or replacement parts.

But sometimes I can’t tell if a piece of my drive-thru equipment needs repairing or if it can be fixed on the spot. When that happens, I call CE and they give me a quick, honest answer. Sometimes the only solution is to send the equipment in to be repaired or replaced. But many times they have saved me time and money by explaining over the phone how to solve the problem.

When I need help with a technical problem, it’s nice to know I can call CE and speak to a live support person without worrying how much it will cost. It doesn’t matter what the issue, they will take the time to help me figure it out. And they offer this free support on all models of drive-thru equipment that they sell and repair.

If you need drive-thru equipment repairs, or you’re not sure how to fix something, give CE a call.  You’ll get fast, friendly service from people who know what they’re doing.

Need to adjust a belt-pac but aren’t sure how? Want to change some of the settings on your drive-thru timer but can’t find the manual? Then check out CE’s free online training videos. Designed to help you maintain and operate your headset system equipment more efficiently, these short (usually less than a minute) videos provide useful information on a variety of drive-thru equipment and procedures.

Here’s a sample of some of the videos you can find on our video training page:

HME Wireless IQ

• How to change the language on a belt-pac
• How to clear the registration
• How to take an AIO headset out of hands-free mode
• How to register a wireless IQ belt-pac

HME System 30A

• How to properly load paper
• How to change the time
• How to change store hours
• How to set up dayparts

You have enough headaches running a busy quick service restaurant without constantly having to worry about equipment breakdowns and how much it will cost to fix them. Now, you can protect your equipment and get peace of mind at a very affordable price with CE’s Drive-Thru Protection Plan.

For one fixed monthly fee, you get:

• Unlimited drive-thru repairs
• Reduced downtime
• No long-term contracts
• Fast, professional repair of any model or brand
• Quality parts and service

Our plans cover everything from headset systems to drive-thru timers and cabled equipment, and offer a variety of coverage levels and options. Why worry about drive-thru equipment maintenance when you could be focusing your time and energy on running your store more efficiently?

Call CE today at 1-800-737-0688 to learn more about our different equipment protection plans.

I’m a do-it-yourself kind of guy.  I also like to save money when possible. That’s why I was glad to learn that CE provides all kinds of drive-thru repair manuals for my HME equipment.  Not that it breaks down a lot, because HME equipment is so well made. But even the best drive-thru equipment wears out over time. And my drive-thru team can be a little rough on the equipment as well. So I like having a source of information I can turn to when things just need a little tune-up instead of major repairs.

Last time I counted, CE offered more than three dozen downloadable manuals. These include setup and installation procedures, operating instructions, quick reference guides, and more.  And they cover everything from the wireless communication systems to the timer systems, software and accessories.

I’ve been using HME drive-thru equipment in my restaurant for years, so often I can fix the problem myself. But if I get stuck on something, all I have to do is call CE at 877-731-0334 and the friendly support staff will do their best to walk me through it. If we can’t figure it out, I know that CE provides fast turnaround and quality repairs for all my drive-thru equipment.

With all that goes on in my restaurant day in and day out, it’s nice having one less thing to worry about!

Why does drive-thru equipment always seem to break at the worst times? Take the week before Labor Day weekend. As the last day of summer in our seaside tourist town, it’s one of our busiest times of the year. So when I had a couple of headsets go down just before the big weekend, I needed fast, reliable drive-thru repairs.

Fortunately there’s a drive-thru repair company that understands the importance of fast turnaround time – CE. In most cases, they can repair your drive-thru product within 24 hours of receiving it and get it back to you fast. And because they use quality parts and factory-trained technicians, you know that your drive-thru repairs will be done right the first time.

We received our repaired drive-thru headsets back the day before Labor Day weekend, and they worked perfectly. And we had one of our best weekends ever. Thank you CE for saving the day!

CE, the leader in drive-thru equipment repairs and accessories, announces three special offers for new customers.

First month free with CE drive-thru protection plan

Why worry about the high cost of drive-thru repairs? Our protection plans give you peace of mind with unlimited repairs at one low monthly payment. Sign up now and your first month is on us!

Drive-thru headset and belt-pac repair special

If you’ve been putting off needed repairs, now’s the time to check out CE. As a first time customer with CE, we’ll give you up to 50% off the cost of any all-in-one headset or belt-pac repair. Offer is good for HME, Panasonic, or 3M drive-thru headsets, and comes with our 4-month warranty. Some restrictions and conditions apply.

Free drive-thru battery special

You can never have too many drive-thru batteries on hand. Purchase three CE branded batteries for any HME, Panasonic, or 3M drive-thru system and we’ll give you a fourth one for free. This offer is available to new and existing CE customers, and is valid only on CE-branded batteries. Free battery must be of equal or lesser value.