Artificial intelligence (AI) is rapidly catching on in the drive-thru industry, primarily for streamlining the customer order process and gathering customer data to create a more personalized drive-thru experience. However, there’s more to it than that.

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Is the frequent need for drive-thru part repairs a downer for your drive-thru operations? If so, consider signing up for a CE Repairs’ Drive-Thru Protection Plan.  The plan offers essentially unlimited repairs for one low monthly payment. And if you sign up now your first month is free!

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Today’s drive-thru headsets are built to last. They last even longer when you provide proper maintenance on a regular basis. Here’s how to keep them clean and sanitized without damaging the unit.

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Is your drive-thru vehicle detector giving you problems? If so, you may be able to fix it yourself. First, reset your drive-thru system base to see if that clears up the problem. If not, unplug the whole system and reboot it. If that doesn’t work, look for loose electrical and cable connections and frayed or exposed lead-in wires.

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Drive-thru loyalty program customers visit your restaurant more frequently than occasional customers, and on average they spend more per visit. Having a seamless, easy-to-use loyalty program helps attract these profitable guests. These five tips can help grow your loyalty program and your profitability:

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Everyone appreciates fast service, regardless of the product or industry. Congratulations to Taco Bell for providing the fastest quick-service times in the U.S. for the third year in a row. How do they do it? By constantly developing new approaches to serving their customers. These include:

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If your drive-thru loyalty program isn’t delivering the results you want, make sure these “do’s” are part of your approach and the “don’ts” are not.

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Are long lines in your drive-thru lane turning away customers who don’t want to wait. Remote ordering will keep them coming back – as long as it offers a fast, seamless order pickup experience. Here’s how to do it.

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Looking for ways to get the most out of your drive-thru parts and equipment? Don’t forget your headset batteries. Here’s how to get long life and good performance from them.

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Drive-thru customers thrive on fast service. One of the key elements in getting their orders to them as quickly as possible is to get it to the kitchen as quickly as possible. Some of the best ways to do that include:

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