Being able to trouble shoot your drive-thru equipment back to life, can save you money and time along with the added stress of sending away for a drive-thru repair or waiting on a service provider to come out to your quick service restaurant. With these tips below, hopefully it will save you from having to call for a service provider and spending any money at all!

Tips

• Having difficulties with your drive-thru vehicle detection system? Try these two options first to help troubleshoot your drive-thru vehicle detection system:

1.       Try resetting the drive-thru system base station. If this does not resolve the problem with the drive-thru vehicle detection system, then proceed to try step two.

2.       Try unplugging the entire drive-thru system and rebooting.

• If the two options above did not work you may need to check for the following:

1.       Loose cable and electrical connections in your drive-thru vehicle detection system?

2.       Any frayed or exposed loop lead in wires?

3.       If your drive-thru menu board was moved or relocated without moving the detectors loops along with it, this could cause a connection problem.

4.       Inclement weather effect?

After running through this check list and nothing seems to resolve the issue with your drive-thru vehicle detection system, try calling CE Repairs at 877-731-0334 for free technical support, or to schedule an onsite service provider to help repair the problem.

Never thought you could get rewarded for having to deal with damaged, run-down, or broken equipment and having to deal with the headache of sending in for a drive-thru repair? CE Repairs values their customers and understands the hassle and stress that may be caused when a drive-thru repair is needed. CE Repairs want to help lessen the stress and offer different rewards to their valued customers.

Customer Drive-Thru Repair Rewards

There are up two six different offers that our valued customers can take advantage of when working with CE Repairs.

1.       Drive-Thru Repair Protection Plan - receive your first month free, unlimited repairs for one low monthly price after your first month free of charge!

2.       Spend money get money back! CE Repairs Bonus Bucks, allows you to receive $5 back with every $100 spent at CE Repairs.

3.       Referring someone also puts money back in your wallet! CE Repairs drive-thru referral program works like this: every new customer you refer you will receive a $25 Amazon.com gift card, while that referral customer will receive 50% off their drive-thru headset repair or drive-thru belt-pac repair.

4.       Receive up 25% off select products and services with CE Drive-Thru Repairs Multi-Store Discount.

5.       Purchase 3 CE branded batteries for any HME, 3M, or Panasonic system and you will receive a fourth one free of charge!

6.       Purchase 2 CE branded headsets from the three major brands, 3M, Panasonic and HME and receive a third headset free of charge!

Call CE Repairs today and start getting rewarded for drive-thru repairs! 877-731-0334

CE Repairs has been able to establish themselves as a very reliable choice when it comes to drive-thru repair companies. They are set apart from the rest of the drive-thru repair companies they have set standards of excellence with their expertly trained facility of skilled technicians they are able to turn around drive-thru repairs daily and get them back to you in a timely and efficient manner. I was thrilled when I was referred to them because I knew I had finally found a trusty and reliable drive-thru repair company.  One cool feature that is offered by CE Repairs to their customers is a program called Bonus Bucks.

Getting Rewarded

In receiving my bill for my drive-thru repair I sent in, I was rewarded with a five dollar bonus bucks to CE Repairs. The way the Bonus Bucks program works is simple! For every $100 dollars spent with CE on any drive-thru repair or purchase of accessories you will receive five dollars in Bonus Bucks, redeemable at CE Repairs. Also, by becoming part of the Bonus Bucks loyalty program I get to enjoy additional savings on any future drive-thru repairs. To use your drive-thru repair Bonus Bucks, simply include them in the next drive-thru repair you send and CE Repairs will take of it from there and deduct the amount from your total repair bill.

Learning helpful preventative tips to keep your drive-thru equipment running smoothly, could end up saving you money and time. We have shared previous preventative tips for specific parts of your drive-thru equipment. This last installment we will share some tips on how to maintain your drive-thru battery charger. The battery charger is the life support of your drive-thru system, yet many of us may forget what an important role it actually plays in your daily drive-thru business. Without battery chargers we would not have batteries for our drive-thru headsets, therefore we would not be able to take any drive-thru orders. That being said, here are some helpful tips on how to maintain your batter charger's life.

• When cleaning the vent screen, located on the back of the charger, use a soft cloth so air can flow freely between the vents. The charger may have a fan, if so, make sure you leave enough clearance (6 inches should be fine), so the air can circulate.
• You want to house your battery charger on a clean, dry and flat surface. Always make sure to unplug the charger when no batteries are charging within the ports. When unplugging or handling the battery charger, make sure to have dry hands.
• Do not place metals near the charger, if the metal touches the two charging ports it could potentially short out the battery charger.
• When cleaning the entire battery charger monthly, dampen the soft cloth with window cleaner-do not spray cleaner directly onto the battery charger. To clean the ports of the charger, use a moistened swab or a pencil eraser.

For more preventative tips read our CE Blog, or call a representative today at: 1-877-731-0334!

I am a manager of several quick service restaurants in San Diego, CA. My weekly schedule is always hectic and jammed packed, with constantly visiting, checking up on the stores, and receiving updates from my employees. Having many tasks on my list of things to do throughout the week, in order to keep the restaurants running as smoothly as possible, the last thing I use to want to deal with is broken drive-thru equipment. I am sure that any manager or supervisor can relate when I say it is a nightmare having to deal with sending in the broken drive-thru equipment for repair and hoping it comes back fixed properly the first time around.

Having found CE Repairs a few years ago, drive-thru repairs no longer seem to cause much stress or agony to my daily life. In my eyes they are the drive-thru repair heroes! They have so much to offer and treat me with the upmost respect and care every single time I do business with them. They have consistently impressed me with their quick turn around on drive-thru repairs, and with their consistency of producing excellent and qualified drive-thru repairs on all my drive-thru equipment. If I could give one piece of advice, it would be to get in contact with CE Repairs and see what they have to offer with their drive-thru repairs, I promise you will gain peace of mind along with a great company to help keep your quick service restaurant up to speed.

Last week we shared with you some helpful tips on how to sustain and maintain the life span of your current drive-thru batteries. We still have more tips on how to save yourself the hassle of purchasing replacement batteries when you have only had your drive-thru batteries for a short amount of time!

Battery Tips:

• Keeping your drive-thru batteries clean should be always be a main priority but we realize it is one that is easily more times than not, overlooked. You can maintain your batteries clean by using a soft bristled brush, pencil eraser or an alcohol moistened swab, use these to clean the contacts and terminals of the drive-thru batteries.
• When cleaning the drive-thru batteries you want make sure that the contacts and terminals are completely dry before you reinstall the battery to the drive-thru equipment or place it in the battery charger to be charged.
• When storing your batteries make sure they are in a dry and secure place. You do not want them to come in contact with damp, dirty, or extreme low/high temperatures. Also, make sure the is no contact between anything metallic that could potentially short the drive-thru batteries, such as keys, paper clip, etc.
• Handle the drive-thru batteries with care and dry hands at all times, dropping a battery could cause them to malfunction or cause the case to break which will void any warranty.
• Lastly do not throw away old or non-functioning batteries. Call local waste officials to find out about any recycling programs available to you.

We hope these tips will come to some use for you and will save you any time and or money on replacing your drive-thru batteries!

Here at CE Repairs our number one goal is to help out our customers and to always leave them with a sense of satisfaction and ease of mind. We want to be able to share the vast amount of knowledge that we have gained over the years on how to keep your drive-thru equipment running smoothly and at their prime at all times. With these helpful tips that we share, we hope that you can gain a few more years on the life span of your drive-thru equipment!

Battery Tips:

• Before you take out a battery or are inserting a new one into a belt pack, always turn off the drive-thru belt pack.
• If your system uses a NiCd battery, always wait until it is fully drained before recharging the battery. You should receive an alert to let you know the battery is almost depleted. If you recharge before it reaches this point it will reduce the life span and its ability to hold a charge.
• This same rule should be applied to when you are charging your batteries. Wait until the green light is lit up for the battery, indicating the charge is complete. This is when you may remove the battery from the charging station without damaging the life span of the battery itself. Although, it is ok to leave fully charged batteries on the charger until they are ready to be used.

Stay tuned next week for our second installment on more tips to help keep your batteries working properly and for a longer time!

Last week we began to give you some helpful hints and tips on how to keep your drive-thru equipment maintained and to help prevent having to send in for a drive-thru repair. Here are some more helpful tips on how to extend the lifespan of your drive-thru headsets.

Preventative Drive-Thru Headset Tips:

• Make sure that you do not force the mic booms to go any further than when you feel tension or resistance. Most mic booms do not swivel a full 360 degrees. Breaking a mic boom might not be covered by most warranties or it could possibly void a current warranty.
• When connecting the connector into the drive-thru belt pack, do not force the entry, it will only fit one way, therefore, no force will be necessary.
• Make sure to always store drive-thru headsets in a safe place and keep them away from any type of moisture, water or grease.
• To help prevent cross contamination during the cold months and seasons, continuously change out the ear pads and mic muffs on the drive-thru headsets.
• Make sure to always have the drive-thru headset cable is clipped on a part of your shirt, that way the cable will not hang loosely and potentially get damaged.

Hopefully some of these tips that we have shared with you will help prolong the life-span of your drive-thru headset. These preventative tips will hopefully also save you some money and time with sending in for a drive-thru repair. Check out CE Repairs for more helpful tips and deals for any drive-thru repair!

There are many aspects that go into running a smooth, efficient, and productive drive-thru restaurant. Every manager's goal is to have a successful quick service restaurant running smoothly on a daily basis, without any obstacles or problems to overcome. There are many preventative maintenance tips that you could do yourself at the restaurant that could help you save lots of time and money on drive-thru repairs.

Drive-Thru Headset Tips:

Some of these tips below can help you and your staff from having to send in drive-thru repairs for your drive-thru headsets.

• When removing a headset, it helps if you remove the headset from both the left and right sides, rather than removing it from one end and pulling the other side off. This will prevent from any strain to happen on the headband part of the headset and potentially damaging the wires, or the making the band loose in any way.
• Do not swing or play with the headsets from either side, this will prevent from damaging the size and wear of the headset, along with preventing any breakage occurring to the headset and wires.
• Always make sure to have an ear pad on the ear piece of the headset, this will help prevent any damage to happen to the speaker inside the ear piece. This will also help to keep debris and dirt out along with preventing muffled or distorted sound.

Stay tuned next week for more preventative tips on your drive-thru headsets and drive-thru equipment!

Last week we gave you a few points on why CE Repairs should be your ultimate choice in a drive-thru repair facility. If those did not quite sell you on relying and trusting CE Repairs to take care of all your drive-thru repair needs and more, then here are some more points and facts on why CE repairs will be your drive-thru repair hero in more ways than one!

More about CE Repairs:

• CE Repairs is fully staffed with expertly trained and skilled technicians.
• CE Repairs offers same day service for all their customers. The technicians will fix your repair in 24 hours of receiving the drive-thru repair. If this is not met then your repair will be FREE of charge on CE Repairs.
• We provide nationwide installation and service by referrals of qualified onsite service providers.
• CE Repairs also offers free inbound shipping on all drive-thru repairs. All you need to do is fill out the simple drive-thru repair form and send it in to CE Repairs!
• CE Repairs also offers what many other drive-thru repair facilities do not, which, is free technical support in many different avenues. You can call our toll free number at 877-731-0334, you can watch our helpful how-to videos, review and download any of the user manuals that we provide for you, and also look over the FAQ's page and maybe find your answer!

CE Repairs has much to offer and these facts are only the tip of the ice burg. You will receive great service and care from us here at CE Repairs. We want to make sure our customers are 100% satisfied with all their drive-thru repair needs!