Mobile ordering has rapidly become a popular alternative for drive-thru customers who don’t want to wait in the queue to pick up their meals. But lines in the drive-thru lane don’t seem to be getting shorter, which means you will always need to keep your drive-thru parts and equipment in good working order.

To keep your mobile customers coming back for more, here are four ways to provide a great mobile experience:

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Want to make your curbside pickup faster and more efficient? Make these four technologies part of the process:

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Despite more cars in the drive-thru lane, fast food customers still expect quick service. You can meet this expectation by offering:

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Drive-thru systems user manuals offer many benefits for managers and employees. They make it easy to set up and use the systems properly, perform needed maintenance, and conduct minor do-it-yourself repairs. They also provide excellent teaching tools for new employees just learning to use a system.

If you use HME drive-thru parts and equipment in your drive-thru, you’ll be glad to know that CE Repairs offers free downloads for the following HME manuals:

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Everyone likes saving money, and one way to do that is by buying in bulk. That’s why big-box stores like Costco have become retail giants.

If you operate a chain of drive-thrus with multiple stores and have a high volume of drive-thru parts repairs, you may be eligible for our multiple store discounts. Call CE at 877-731-0334 for details of this money-saving offer.

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Have you ever pulled into a drive-thru on a bright sunny and found it almost impossible to read the menuboard due to glare from the sun? 

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Headsets take a lot of use, and sometimes abuse, in the fast-paced drive-thru environment. Proper care of these essential drive-thru parts can extend their service lives and help reduce costly downtime.

As you will notice, headset maintenance involves more than regular cleaning. Keeping them in good working order also requires replacing certain parts when necessary, as well as proper battery use and headset storage.

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It takes a lot of parts and equipment to keep a drive-thru lane humming, and the cost of those parts can add up. That’s why many operators purchase refurbished rather than new drive-thru parts.

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These days, drive-thru customers want diverse menu choices. But they also want to be able to order quickly and simply. Otherwise, they can get frustrated and indecisive, which does not enhance fast, efficient service.

You can make it easier on customers and crewmembers by “decluttering” your menuboard. According to a recent survey, the top five features customers want in a drive-thru menuboard are:

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HME’s System 20 and System 30A Time Package may not be as sophisticated as HME’s ZOOM Timer System. But there are a lot of them still in use. And they continue to work well – as long as you take care of them.

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