If your drive-thru loyalty program isn’t delivering the results you want, make sure these “do’s” are part of your approach and the “don’ts” are not.

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Are long lines in your drive-thru lane turning away customers who don’t want to wait. Remote ordering will keep them coming back – as long as it offers a fast, seamless order pickup experience. Here’s how to do it.

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If you have frequent drive-thru part repairs due to poor maintenance or operating multiple restaurants, having a drive-thru protection plan from a reputable vendor can save you money and eliminate the aggravation that can come with repairs.

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Looking for a way to serve more cars in your drive-thru lane? Try using the ZOOM Nitro^® timer system from HME to measure your drive-thru capacity in real time. This advanced timer system:

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Do you own a medium to large drive-thru enterprise with multiple restaurants? Does it seem like you’re always sending in broken or damaged drive-thru parts and equipment for repairs? CE can help you avoid the hassles of drive-thru part maintenance with our Equipment Maintenance Agreements.

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The impact of the COVID virus on fast food restaurants has significantly declined. But that doesn’t mean it’s okay to slack off on food safety. To prevent the transmission of food-borne diseases to customers, QSRs should practice these food safety rules on a daily basis:

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When you think it about, it’s amazing how many different accessories are needed to keep your drive-thru parts and equipment functioning as they should. From speaker and microphone cables to external vehicle detectors, ear foam holder rings, battery chargers and much more.

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The drive-thru can be a noisy environment, both inside the restaurant and out. Since garbled communications are a leading cause of order mistakes, it’s important to have built-it sound reduction features in your headset system. These should include:

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Are you thinking about adding an additional drive-thru lane at your restaurant to provide better service to customers? This approach works well to reduce wait times in the lane, but it also means adding more drive-thru parts and equipment, including headsets and timer systems. This, in turn, can add to repair costs to keep the equipment in good operating condition.

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Tired of having to pay for costly drive-thru part repairs when you least expect them?  If so, an equipment maintenance agreement (EMA) from a reliable vendor can save money and make budgeting for repairs easier.

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