With the drive-thru industry continue to experience labor shortages, it’s just as important to retain experienced employees as it is to hire new ones. The key is to let employees know you want them to stay with your team.

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Artificial intelligence (AI) is rapidly catching on in the drive-thru industry, primarily for streamlining the customer order process and gathering customer data to create a more personalized drive-thru experience. However, there’s more to it than that.

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Having a strong, well-respected brand is a key factor in attracting repeat customers for any business. In the drive-thru industry, reducing your restaurant’s carbon footprint and using sustainable practices will enhance your brand’s reputation with a large segment of drive-thru customers. The following practices will catch the attention of people who care about the environment:

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Is the frequent need for drive-thru part repairs a downer for your drive-thru operations? If so, consider signing up for a CE Repairs’ Drive-Thru Protection Plan.  The plan offers essentially unlimited repairs for one low monthly payment. And if you sign up now your first month is free!

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Today’s drive-thru headsets are built to last. They last even longer when you provide proper maintenance on a regular basis. Here’s how to keep them clean and sanitized without damaging the unit.

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First impressions are important to new drive-thru customers. Otherwise they might not return if their first experience isn’t a good one. Here are five ways to deliver a positive first experience to your guests:

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Don’t have room to add an additional lane for your drive-thru? Try maximizing the available space with tandem lanes. They use two order points, two order takers, and two pickup windows all in one lane so two cars can follow the same path when ordering and picking up their meals. Benefits of this unique layout include:

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Putting a line buster in the lane during busy dayparts has been around a long time. But with increasingly higher car counts in most drive-thrus, one line buster may not be enough. Try these for tips for keeping the cars moving smoothly through your lane.

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These days, drive-thru queues seem more crowded than ever. Yes, there are lots of cars in the queue, but the traffic often gets more congested due to poor lane design, a small lot, and customers who aren’t sure how to navigate the drive-thru process. Here are three tips for cutting down on the congestion:

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If you’re looking for new headsets for your drive-thru operations CE Repairs is the right place. We stock many models of headsets from the leading brands – HME, Panasonic and 3M/PAR, along with our CE branded headsets – in new or refurbished condition. Our stock includes all-in-one and wired models, and we also carry a wide variety of headset accessories from power supplies and battery charges to base stations, earmuffs and everything in between.

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