Every drive-thru operator knows the importance of keeping their headsets clean. Dirt and grime can build up quickly in the busy drive-thru environment, and it only takes a little to cause static or unwanted repairs.

When cleaning headsets, one drive-thru part often gets overlooked: the battery. Yet, regular cleaning and maintenance can keep the headset performing as it should and extend the life of your batteries. Here’s how:

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Few things are more important to drive-thru customers that getting the order right. Yet, from 2018 to 2019, overall order accuracy throughout the industry declined by 5%, to 84.4%. Getting almost one out of every five orders incorrect does not make for a good customer experience!

Here are some quick tips to keep this number where it should be – in the mid to high 90s:

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Mobile applications can help drive-thrus build strong loyalty programs that encourage repeat business. Here are some effective ways to do it:

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It takes a lot of parts and equipment to keep a drive-thru lane humming, and the cost of those parts can add up. That’s why many operators purchase refurbished rather than new drive-thru parts.

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Experienced drive-thru operators know that one of the most important parts of a great drive-thru experience is saying “thank you” to every customer as they pull out of the lane. At CE Repairs, we believe in showing our appreciation for your business in several ways. These include:

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Are you looking for you a dependable but low-cost way to communicate with customers in your drive-thru? Want a reliable backup for your wireless headset system? In either case, a cabled intercom provides a cost-effective solution.

That’s where CE Repairs can help.

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Running a successful drive-thru operation starts with keeping your drive-thru parts and equipment in good working order. If the tools don’t work properly, crewmembers can’t do their jobs efficiently.

But improving productivity involves more than having working drive-thru parts. Drive-thrus should also:

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Good food and fast, accurate service are the foundation of successful drive-thrus. But when it comes to generating return business, service attributes also play an important role.

To create loyal customers who visit your restaurant again and again, hire crewmembers with a friendly, outgoing personality and train them to do the following:

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CE Repairs makes it easy to get fast, professional drive-thru parts repairs with our free inbound shipping. But sometimes you need assistance installing drive-thru parts like timers, vehicle detectors, and other systems. That’s where CE can help.

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If you have never used CE for drive-thru parts and equipment repairs, now’s the time to give us a try.

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