As a drive-thru owner or operator, you probably know how to keep customers moving through the queue as quickly as possible. But it never hurts to be reminded of the basics. To keep your drive-thru service times where they need to be:
- Take good care of your drive-thru parts and equipment. Clean and maintain your drive-thru parts on a daily basis – especially your headsets. When necessary, repair or replace them.
- Schedule the best employees for the busiest dayparts. Assemble teams of employees who work well together and don’t get flustered when the drive-thru line starts to back up.
- Use pre-order and order confirmation boards. These important drive-thru parts will help customers order faster and improve order accuracy.
- Accept electronic payment. This can speed up the payment part of the drive-thru process and attract younger customers who like to do everything with their smart phones.
Our final reminder, which you may not know about, is to keep CE Repairs on your speed dial. When a drive-thru part breaks, we fix it quickly and correctly, using factory-authorized replacement parts. In most cases we offer same-day service to minimize your equipment downtime
For fast, professional drive-thru parts repairs, give CE a call at 877-731-0334. We’ll be there when you need us!
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