In case you haven’t heard, there are about 74 million Generation Z youngsters (age 5 to 25) in America. Many are already old enough to patronize drive-thru restaurants. The rest of them will be coming up soon. Here’s how to turn this them into loyal customers:
- Expand your menu options to include natural, organic and sustainable foods and healthy snack options. Gen Zs often prefer to nosh rather than eat a full meal.
- Cater to their need for convenience by offering remote ordering and pickup, as well as delivery options.
- Have a social media app that includes fun and games as well as coupons, loyalty points and other ways to keep these consumers coming back.
- Most of all, simplify your ordering process, eliminate the wait, and serve the food that Gen Zs prefer.
We take a similar approach at CE Repairs. We make it easy to send in drive-thru parts and equipment for repairs with our free inbound shipping. We minimize your downtime with our advance exchange program and same-day service for our drive-thru part repairs. And we provide free technical support to assist you with small problems that you may be able to resolve on your own.
CE helps keep your drive-thru running smoothly for customers of all generations. Give us a call at 877-731-0334 the next time you need quality drive-thru part repairs.
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