Operating an efficient drive-thru crew is a lot like coaching a sports team – the more you can get individuals to work as a team, the better the results. To build a high-performing team:

• Hire team-oriented crew members. Select people who like working with and helping others. Avoid those with a “that’s not my job” mindset.

• Document all procedures. When crewmembers know exactly what needs to be done and when, they can work faster and more efficiently.

• Cross-train employees. This makes it easier to fill in staffing gaps due to sick or absent employees.

• Keep the kitchen well-stocked. Having everything in the right place in the right amount lets crewmembers do their jobs with utmost efficiency.

• Make it easy for customers to order. Make sure customers can easily reach the order microphone and that the speaker post provides clear sound quality.

Most important, keep your drive-thru parts and equipment in good operating condition. Especially your headsets and timer system. And that’s where CE Repairs comes in.

We offer fast, professional repairs of broken or malfunctioning drive-thru parts – in most cases with same day service. We fix it right the first time to minimize downtime and keep your crew working at top speed. Call 877-731-0334 today to learn more about our drive-thru parts repair services.