If you’re still sending crewmembers out into the queue with a pencil and paper during busy dayparts, it’s time to update your linebusting methods.
1. Instead of pen and paper, equip your line busters with mobile tablets. That way they can instantly send orders to the kitchen. It also shows customers that your store keeps up with the times.
2. Allow customers to order by phone, Internet or mobile app before they arrive at your restaurant. Then have a separate area where they can pick up their orders.
3. Allow customers to use mobile payment. Set up your POS system so customers can pay with one quick swipe of their phone. This will cut valuable seconds off your service time, and will appeal to younger, tech-savvy customers.
Of course, it always helps to keep your headsets and other drive-thru parts working as they should. That’s where CE Repairs can help. We provide fast, professional, factory-authorized repairs of drive-thru parts – and we do it right the first time.
Give us a call at 877-731-0334 for service or replacement of your important drive-thru parts.
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