Experienced QSR operators know that customer service is a critical element for success in the drive-thru lane. Customers want to receive delicious food in a timely manner and they want to be treated with courtesy and respect.
Delivering on that expectation requires thorough training of your drive-thru team on how to provide great customer service. But it also requires having drive-thru systems equipment that functions well at all times. For example, if your headset system doesn’t work well, it impacts communications between customers and crewmembers, which can degrade the quality of service.
At CE Repairs, we specialize in keeping your headsets, timers and other drive-thru systems equipment in tip-top shape so your employees can focus on giving great service rather than constantly struggling to make the equipment work.
We do full repairs with factory-trained technicians. We offer fast turnaround, including 24-hour service on many parts. We offer one of the best warranties in the industry on everything we repair. And if you decide the time has come to upgrade your equipment, we also sell new and refurbished headsets from HME, Panasonic and 3M.
Down-time of your essential drive-thru system equipment costs you money and possibly even customers. We help you solve this unwanted problem with fast, reliable repairs.
0 responses