If you own a PC, laptop or tablet (and who doesn’t these days?) you’re probably used to calling technical support for help with a problem from time to time. Problem is, the problem usually occurs after the brief introductory period, when you don’t get charged for the call.

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These days, more drive-thru customers are looking to place their orders before they arrive at your restaurant. If you’re thinking about adding this service, here’s what to do and what not to do to make it work.

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If you’re still sending crewmembers out into the queue with a pencil and paper during busy dayparts, it’s time to update your linebusting methods.

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If you’re shopping for a new headset system there are many questions to ask and a lot of features to look for. These criteria should be at the top of your list:

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Headsets are one of the most important drive-thru parts. But as any drive-thru operator knows, they can take a beating. Most repairs are covered under the warranty until it expires. But what happens if a headset falls into a sink full of water or (heaven forbid!) gets dropped into the deep fryer? That’s where an Equipment Incident Plan (EIP) can be a lifesaver by protecting drive-thru parts that get damaged by accident.

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Managing operational costs is essential for operating a profitable QSR drive-thru.

To lower your operating costs, practice these five tips:

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When you need fast, professional repairs on your drive-thru parts and equipment, you can count on CE Repairs.

You can also count on us to help keep your costs down with free inbound shipping. It’s quick and easy (only requires three simple steps) and is available on all repairs.

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A drive-thru operation is a very busy place, especially during peak dayparts. You have enough on your mind without having to worry about whether that headset you just got back from the repair shop was fixed correctly.

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A menuboard is one of the most important drive-thru parts. Yet, it often gets overlooked as a way to reduce service times and improve sales. Practicing these tips can help you do both.

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Drive-thru parts and equipment are a major expense for QSRs. You can get longer life out of your headset system and other equipment with a few basic maintenance habits:

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