Are drive-thru headset equipment problems slowing down your service times? Here’s how to avoid some common equipment breakdowns..

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Have you ever ordered a drive-thru equipment product or accessory from a vendor and then wondered why it took so long to receive it? You told them it was a rush order, and you explained why it was so important to get the part right away. Yet three or four days go by and you’re still waiting for the UPS driver to deliver. With CE let us show you how we can help with your drive-thru headset system.

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You have drive-thru equipment that needs to be repaired through Commercial Electronics, but do you know where to start or what the processes are? You might be surprised on how simple the steps really are, it first starts with printing out your free UPS label provided by CE. No printer? No problem, CE can mail your labels same-day as requested. Want to know more?

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Is your drive thru equipment prepared for unpredictable seasonal weather? Winter can take a harsh toll to your drive thru which can significantally effect your customers, and essentially your business. Do you know how to perform regular checks on your equipment and what to look for? In this week's blog, read about winter maintenance tips and drive thru equipment repair from CE.

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Did you know that even the most well-built headsets will wear down over-time? Do you know what to do if that happens, or who to call? At time like these, CE can lend a hand. As an example provided in this article, you will find a list of HME's ION IQ replacement parts including...

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Crew members may not always tell you when a headset isn’t working just right. Some problems can cause inaccurate order taking or slower speed of service. If your staff or customers are experiencing any of these issues or concerns in this article, then it's time to call CE for your drive-thru repairs.

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As a leader in drive-thru equipment repair, CE has more than 40 years of helping QSRs fix their broken equipment. As a result, we can offer comprehensive equipment maintenance plans (EMAs) that save you time and money. Which is why the CE Drive-Thru Protection Plan is recognized as one of the best EMAs in the industry.

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Are your drive-thru crewmembers complaining about unwanted background noise in their headsets when taking customer orders? If so, it may be slowing down service times and reducing order accuracy. Most of today’s leading drive-thru headset systems include sophisticated noise cancellation technology. But if those pesky background noises are making orders hard to hear, it may be time to clean or even repair your equipment.

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As QSR owner of several stores in our area, I’ve been using CE to handle my headset repairs for several years now. They always do good work at a reasonable price, which is why I stick with them. But until recently I really didn’t know much about what else they do.

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In the market for a new drive-thru headset system? 

You may be surprised to learn that although CE is authorized to sell new HME and Panasonic drive-thru headset systems, we also sell refurbished systems of almost any brand.  

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