When it comes to drive-thru parts breaking down in the middle of a busy shift, most drive-thru operators focus on their timers and headsets. But what about the headset base station? If it stops working, your headsets are useless.

CE can help. We expertly repair and refurbish 14 different models of base stations from HME, Panasonic and 3M/PAR. More important, we do it quickly and get it right the first time.

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When it comes to adjusting or fixing drive-thru parts, we know that sometimes you want to do things yourself. That’s why we provide an online help center, so you can get the information you want at any time. Our free downloads include:

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CE is known throughout the industry for quality drive-thru part repairs. The way we see it, that means more than just fixing broken parts and shipping them back to you. We also provide a variety of resources that can help you solve problems on your own, minimize repair costs, and keep your drive-thru operating at top speed.

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Have the lines in your drive-thru queue gotten so long that line-busting doesn’t work as well as it used to?  Adding these additional processes to your operations can help:

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It’s hard enough to hire good employees these days. The last thing you want to do is lose them. These strategies can help retain your best performers:

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Most drive-thru’s consist of six different zones – approach, entry, pre-order, order, pay and pickup, and exit. Creating a great customer experience requires developing a unique strategy to address the specific outcomes of each zone. To achieve this goal:

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It takes a lot of drive-thru parts and equipment to deliver a great customer experience in the drive-thru. But when it comes to having the most impact on speed of service and order accuracy, there’s one that can’t be beat – the high-definition audio headset. Here’s why so many drive-thrus use this remarkable tool:

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Today’s rechargeable headset batteries are designed for long life and reliable performance. But these vital drive-thru parts can only handle so many recharges before they wear out. How do you know when to replace them with new ones?

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Despite the focus on safety during the COVID pandemic, speed of service remains a top priority in the drive-thru. These strategies will significantly reduce your service times.

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In case you haven’t heard, there are about 74 million Generation Z youngsters (age 5 to 25) in America. Many are already old enough to patronize drive-thru restaurants. The rest of them will be coming up soon. Here’s how to turn this them into loyal customers:

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