They say an ounce of prevention is worth a pound of cure. Same goes for your investment in valuable drive-thru equipment. At CE Repairs, one fixed monthly fee can cover the cost of unlimited drive-thru repairs, so there’ s no more worry about surprise expenses; makes monthly budgeting easier as well.

Your Drive-Thru Protection Plan covers any model and any brand. And our 4-month drive-thru repair warranty means we’ll fix it again free* if anything goes wrong with your repaired drive-thru equipment during that time period.

Choose the Right Drive-thru Repair Vendor

Choosing the right drive-thru repair vendor can make all the difference. Does yours offer multi-store discounts; 50% off of any drive-thru headset or drive-thru belt-pac repair if you’re a new customer; or free inbound shipping? With CE Repairs, you’ll get the best value for your drive-thru repair investment.

*Some restrictions and conditions may apply.

Efficiency is the goal of any QSR. And when it comes to drive-thru repairs, anything you can do to save time and money is a good thing. At CE Repairs, we offer a multi-store discount for drive-thru repairs. If you have multiple stores, you’ll receive substantial savings off select products and services from CE Repairs.

Drive-Thru Repair Bonus Bucks

To thank our valued customers, CE Repairs offers $5 in bonus bucks for every $100 accessory or drive-thru repair order. With our exclusive CE Bonus Bucks Loyalty Program, you’ll enjoy extra savings on all future drive-thru repairs. The next time you need a drive-thru repair, just include the bonus bucks in the box with the drive-thru equipment, and we’ll deduct the $5 from your bill.

The QSR business is all about speed. The faster you can move customers thru your drive-thru, the more profitable you’re going to be. So when drive-thru equipment fails, it’s critical that you can get up and running as fast as possible. That’s why CE offers same-day service on drive-thru repairs. In most cases, we’ll repair your product within 24 hours of receiving it.  When it comes to getting you up and running in no time, it’s hard to beat CE Repairs.

Free inbound shipping on your drive-thru repair

To make it even easier, CE offers free inbound shipping for all drive-thru repairs. Just fill out an easy online form and print free inbound shipping labels (link) for your drive-thru repair. And we back every CE drive-thru repair with a 4-month warranty. If anything goes wrong with your equipment during that time period, we’ll fix it again – free.

As the manager of multiple QSR’s, I’ve got a lot to juggle. Managing staff, interacting with customers, tracking inventory, and making sure we’re running at peak efficiency are just a few of the things I do every day. That’s why I count so much on reliable drive-thru equipment and even more reliable drive-thru repair service, should I need it. But that doesn’t always mean I need a full-blown drive-thru repair. Sometimes I just want to talk to someone and get an answer quickly.

I have found every part of my experience working with CE Repairs to be extremely satisfactory. From the helpful people on the other end of the line to the same day service for my drive-thru repairs to the 100% satisfaction guarantee — I couldn’t be happier.

Let’s face it, drive-thru equipment takes a lot of day to day abuse. Knowing the leading issues that lead to drive-thru headset repairs will at least keep you informed and hopefully less likely to need repair work done.

Broken wires across the headband

The leading issue for drive-thru headset repairs are broken wires across the headband. Twisting, pulling and bending the headset can lead to loss of communication with customers. So take it easy on those headbands, or insist on a product without wires in the headband like HME’s EOS|HD AIO drive-thru headset system.

Strain on internal wires for mic booms

Flexible booms and poorly designed pivots put strain on internal wires and often cause intermittent or complete power failures. Make sure you don’t force the mic boom any further than when you feel tension or resistance. Steel booms and pivots can also help prevent those problems. If that’s not an option, of course there’s always CE Repairs and their famous same-day service on most drive-thru repairs.

Headset Buttons

Hundreds of presses a day can take its toll on your drive-thru headset buttons. Try and keep the buttons clear of dirt and grime and handle with care.

Having a run down, damaged or faulty working drive-thru equipment affects everyone involved and can create problems for just about everyone. The line of people affected starts from the beginning with the manager or owner, to the very last person, being the customer. Make sure that your drive-thru repairs are no longer a hassle or nightmare to deal with. You can make this a reality when you work with CE Repairs. CE Repairs has a fully trained and knowledgeable staff of expert technicians that can turn around drive-thru repairs correctly the first time and not to mention, in a timely fashion back to their customers.

Drive-Thru Discovery

CE Repairs has been the leading drive-thru repair company for the past 40 years. Having been in the industry for so long gives CE Repairs the upper hand amongst their competitors; they stand apart by not only offering great service and deals, but also standing by their word and producing quality drive-thru repairs. You will be guaranteed to come back to CE Repairs time after time when you are in need of a drive-thru repair, or perhaps even a drive-thru equipment upgrade. There are many facets where CE Repairs has you and your quick-service restaurant covered. Discovering CE Repairs will soon come to be one of the greatest discoveries you will have made to make sure your quick-service restaurant, one that is operating at optimum levels at all times.

Being able to trouble shoot your drive-thru equipment back to life, can save you money and time along with the added stress of sending away for a drive-thru repair or waiting on a service provider to come out to your quick service restaurant. With these tips below, hopefully it will save you from having to call for a service provider and spending any money at all!

Tips

• Having difficulties with your drive-thru vehicle detection system? Try these two options first to help troubleshoot your drive-thru vehicle detection system:

1.       Try resetting the drive-thru system base station. If this does not resolve the problem with the drive-thru vehicle detection system, then proceed to try step two.

2.       Try unplugging the entire drive-thru system and rebooting.

• If the two options above did not work you may need to check for the following:

1.       Loose cable and electrical connections in your drive-thru vehicle detection system?

2.       Any frayed or exposed loop lead in wires?

3.       If your drive-thru menu board was moved or relocated without moving the detectors loops along with it, this could cause a connection problem.

4.       Inclement weather effect?

After running through this check list and nothing seems to resolve the issue with your drive-thru vehicle detection system, try calling CE Repairs at 877-731-0334 for free technical support, or to schedule an onsite service provider to help repair the problem.

Never thought you could get rewarded for having to deal with damaged, run-down, or broken equipment and having to deal with the headache of sending in for a drive-thru repair? CE Repairs values their customers and understands the hassle and stress that may be caused when a drive-thru repair is needed. CE Repairs want to help lessen the stress and offer different rewards to their valued customers.

Customer Drive-Thru Repair Rewards

There are up two six different offers that our valued customers can take advantage of when working with CE Repairs.

1.       Drive-Thru Repair Protection Plan - receive your first month free, unlimited repairs for one low monthly price after your first month free of charge!

2.       Spend money get money back! CE Repairs Bonus Bucks, allows you to receive $5 back with every $100 spent at CE Repairs.

3.       Referring someone also puts money back in your wallet! CE Repairs drive-thru referral program works like this: every new customer you refer you will receive a $25 Amazon.com gift card, while that referral customer will receive 50% off their drive-thru headset repair or drive-thru belt-pac repair.

4.       Receive up 25% off select products and services with CE Drive-Thru Repairs Multi-Store Discount.

5.       Purchase 3 CE branded batteries for any HME, 3M, or Panasonic system and you will receive a fourth one free of charge!

6.       Purchase 2 CE branded headsets from the three major brands, 3M, Panasonic and HME and receive a third headset free of charge!

Call CE Repairs today and start getting rewarded for drive-thru repairs! 877-731-0334

CE Repairs has been able to establish themselves as a very reliable choice when it comes to drive-thru repair companies. They are set apart from the rest of the drive-thru repair companies they have set standards of excellence with their expertly trained facility of skilled technicians they are able to turn around drive-thru repairs daily and get them back to you in a timely and efficient manner. I was thrilled when I was referred to them because I knew I had finally found a trusty and reliable drive-thru repair company.  One cool feature that is offered by CE Repairs to their customers is a program called Bonus Bucks.

Getting Rewarded

In receiving my bill for my drive-thru repair I sent in, I was rewarded with a five dollar bonus bucks to CE Repairs. The way the Bonus Bucks program works is simple! For every $100 dollars spent with CE on any drive-thru repair or purchase of accessories you will receive five dollars in Bonus Bucks, redeemable at CE Repairs. Also, by becoming part of the Bonus Bucks loyalty program I get to enjoy additional savings on any future drive-thru repairs. To use your drive-thru repair Bonus Bucks, simply include them in the next drive-thru repair you send and CE Repairs will take of it from there and deduct the amount from your total repair bill.

Learning helpful preventative tips to keep your drive-thru equipment running smoothly, could end up saving you money and time. We have shared previous preventative tips for specific parts of your drive-thru equipment. This last installment we will share some tips on how to maintain your drive-thru battery charger. The battery charger is the life support of your drive-thru system, yet many of us may forget what an important role it actually plays in your daily drive-thru business. Without battery chargers we would not have batteries for our drive-thru headsets, therefore we would not be able to take any drive-thru orders. That being said, here are some helpful tips on how to maintain your batter charger's life.

• When cleaning the vent screen, located on the back of the charger, use a soft cloth so air can flow freely between the vents. The charger may have a fan, if so, make sure you leave enough clearance (6 inches should be fine), so the air can circulate.
• You want to house your battery charger on a clean, dry and flat surface. Always make sure to unplug the charger when no batteries are charging within the ports. When unplugging or handling the battery charger, make sure to have dry hands.
• Do not place metals near the charger, if the metal touches the two charging ports it could potentially short out the battery charger.
• When cleaning the entire battery charger monthly, dampen the soft cloth with window cleaner-do not spray cleaner directly onto the battery charger. To clean the ports of the charger, use a moistened swab or a pencil eraser.

For more preventative tips read our CE Blog, or call a representative today at: 1-877-731-0334!