These days, more drive-thru customers are looking to place their orders before they arrive at your restaurant. If you’re thinking about adding this service, here’s what to do and what not to do to make it work.

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CE Repairs specializes in fixing broken drive-thru parts quickly and professionally. In fact, we consider our main job to be keeping your drive-thru operations running smoothly. So in addition to fixing your equipment in a timely manner, we also offer:

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If you’re still sending crewmembers out into the queue with a pencil and paper during busy dayparts, it’s time to update your linebusting methods.

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If you’re shopping for a new headset system there are many questions to ask and a lot of features to look for. These criteria should be at the top of your list:

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When customers place an order in your drive-thru lane, does it often sound like they’re speaking gibberish? If so, there could be several causes for it. Here are some possible solutions.

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When drive-thru operators call CE Repairs to inquire about our drive-thru parts repair services, the first three questions they ask are usually:

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Headsets are one of the most important drive-thru parts. But as any drive-thru operator knows, they can take a beating. Most repairs are covered under the warranty until it expires. But what happens if a headset falls into a sink full of water or (heaven forbid!) gets dropped into the deep fryer? That’s where an Equipment Incident Plan (EIP) can be a lifesaver by protecting drive-thru parts that get damaged by accident.

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At CE Repairs, we believe in earning your confidence and trust in us to repair your vital drive-thru parts and equipment. That’s why we offer a FREE headset repair for first-time customers. You send your damaged headset to us. We fix it at no charge and send it back to you. All you pay for is the return shipping costs.

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Managing operational costs is essential for operating a profitable QSR drive-thru.

To lower your operating costs, practice these five tips:

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Is there too much extraneous noise in your drive-thru? It could be you don’t have the right drive-thru part to take care of it – your headset system. To minimize noise, your headset system should offer these features:

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