As a professional restaurant manager, I have worked for many large, national QSR chains throughout my career. I can tell you that no matter who you work for, one of the biggest aggravations for any manager is when drive-thru equipment breaks down, especially during busy dayparts. It only takes one broken headset or timer system malfunction to throw a monkey wrench into the entire operation.
One of the most important lessons I learned early on was the importance of having a reliable drive-thru equipment repair vendor – one you could count on for fast service and quality drive-thru repairs. And now that I own and operate a couple of QSRs in my hometown in the Midwest, it has become more important than ever to have a good relationship with a trusted repair vendor.
That’s why I rely on Commercial Electronics (CE) whenever my drive-thru equipment needs fixing. They offer free inbound shipping on all repairs. I can get advance equipment exchange on most components, which really comes in handy. And unlike some repair firms that use cheap after-market replacement parts, CE uses quality parts in all their repairs.
Best of all, CE has a great drive-thru protection plan that offers unlimited repairs for one fixed monthly fee. Some months, I don’t use it so much. But other times it more than pays for itself by keeping my drive-thrus operating smoothly and efficiently. Do yourself a favor and give CE a call. You’ll get quality repair work and the peace of mind that comes with knowing the equipment will work when they send it back to you.
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