Drive-thru maintenance is a critical part of running a quick-service restaurant. Most managers do a great job of keeping the exterior of the building clean and menu items and prices up to date, but many forget about the most important piece of the puzzle – their drive-thru equipment. Since ordering is impossible without communication, it is essential that your drive-thru headsets are always in tip-top shape. Whether you need a new drive-thru battery, ear foam replacement, or a complete drive-thru headset repair, CE has the solution for you.
Drive-Thru Repairs—If you have a broken headset or belt-pac send it to CE for repair. It will be fixed and shipped within 24 hours of receipt. Not only that, but you’ll also receive a four-month warranty with your repair. In the unlikely event that it breaks again within that time period, you’ll be able to send it in for a free repair.* For your convenience, CE provides free inbound shipping labels. Get yours here.
Advance Exchange—If you aren’t able to wait for a repair, CE will overnight replacement equipment to you for the price of a repair plus a small fee. Once you receive the replacement equipment it becomes yours, and all you have to do is send your broken equipment back to CE.
Accessories—If your drive-thru headsets are functioning but could use a little freshening up, CE also has an online shopping cart for small accessories. You can purchase anything from a new drive-thru battery or ear pad to microphone covers, belts and battery doors.
Technical Support—Aren’t sure what’s wrong with your headset, belt-pac or drive-thru timer? Call CE’s technical support at 877-731-0334. They will diagnose the problem and either help you fix it over the phone or provide next steps to take. For serious issues that require assistance on-site, or if you need help with installing any drive-thru equipment, CE also has a network of onsite technicians nationwide that can help.
From drive-thru repairs and accessories to technical support and nationwide installation, CE provides everything you need to keep your drive-thru up and running. If you have any questions regarding these services or would like to learn more, please visit www.cerepairs.com or call 877-731-0334.
*Some restrictions and conditions apply.
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