The “dog days” of August are over and kids are back in school. Now’s a great time for a refresher course on how to upsell in the drive-thru. Start by making sure your drive-thru parts and equipment, especially your headsets, are in good working order. Then coach your team to:

[Read more →]

Fast, accurate service is critical in the drive-thru, especially during your busiest dayparts. If you’re still relying strictly on line busting as your primary tool for moving cars through the lane faster, it’s time to join the 21^st century.

[Read more →]

Everyone in the QSR industry knows that speed and order accuracy sit at the top of the drive-thru customer benefit hierarchy. In fact, customers don’t just want these deliverables, they expect them every time they pull into your lane.

Customers also want:

[Read more →]

There’s a lot of good reasons to use HME drive-thru parts and equipment (such as the EOS | HD Headset System and the Zoom Timer System) in your drive-thru lane.

[Read more →]

CE Repairs is known throughout the drive-thru industry as a leading provider of quality drive-thru parts and equipment repairs. But we also like to provide information that can help our customers improve their drive-thru operations.

 For example, do you know what a POS-TOOS plugin is and why it’s important?

[Read more →]

Everyone knows Costco is a great place to shop. You can save money on name brands on a wide variety of products. But if you’re looking to save even more, you can buy their “house brand” (Kirkland) products. And you know you won’t be sacrificing quality because Costco has high standards for its branded products.

[Read more →]

School’s out for summer, which means two things. One, millions of younger consumers will be looking for late night snacks to accompany their social activities. Two, now is the time to make sure all your drive-thru parts and equipment are in good operating condition.

To encourage younger, hungry consumers to come to your drive thru, try these tips:

[Read more →]

Having your drive-thru parts and equipment constantly suffer downtime is like getting a flat tire in your car. You can drive along for a while in the undersized spare, but what you really need is to get the original tire fixed as quickly as possible.

[Read more →]

Few drive-thru parts are more important to the success of your drive-thru than your timer system. It provides a big-picture look at every aspect of your drive-thru operations so you can resolve bottlenecks and keep cars moving through the lane at a quick pace.

[Read more →]

It’s well known that fast food restaurants operate on very slim profit margins. Reducing operational costs is essential for putting more dollars on your store’s bottom line.

[Read more →]