Millennials, also known as Generation Y, are reaching adulthood by the millions, creating a tremendous opportunity for drive-thrus to grow sales and profits by targeting this segment of the market. Only thing is, they’re not like their parents’ generation of fast food consumers. They tend to eat different things at different times, and they don’t like waiting in line. So here’s what you need to do if you know how to attract them to your drive thru:

[Read more →]

The words “free” and “drive-thru headset repairs” aren’t often found in the same sentence – unless you’re talking with someone at CE Repairs.

[Read more →]

Today’s drive-thru headsets offer a variety of features that make them durable and easy to use. But if you’re working with a headset system that’s more than a few years old, you may be putting up with outdated features that can increase downtime and drive-thru parts repair costs.

[Read more →]

Remember the “good old days” when most companies provided their own technical phone support instead of outsourcing it to a third-party provider, which often wasn’t even located in the U.S.?

[Read more →]

EMAs, or equipment maintenance agreements, offer a cost-effective way to budget and pay for drive-thru repairs. To get the biggest bang for your buck, ask the following questions before signing an EMA.

[Read more →]

Drive-thru customers want fast, accurate service, and keeping your drive-thru parts and equipment well maintained will help provide it. But customers also want to be treated as people instead of just another car pulling through the lane. Practicing these tips will give your customers a more engaging drive-thru experience.

[Read more →]

Technology changes fast in the drive-thru industry. To position your team to consistently perform at its best, check the list below to see if you have the latest in drive-thru parts and equipment.

[Read more →]

Running a successful drive-thru lane takes certain skills and capabilities. Here’s what the best drive-thru operators have or do:

[Read more →]

Streamlining operations in your drive-thru lane starts with having reliable drive-thru parts so crewmembers can focus on customers instead of their equipment.

[Read more →]

If you’re still using an old-fashioned static menuboard, it’s time to get rid of that drive-thru parts dinosaur and upgrade to digital signage. These dynamic displays make it easier to get your customers’ attention and provide more personalized information about your menu.

[Read more →]