Most drive-thru parts repair companies offer equipment maintenance agreements (EMAs) to help manage the cost of repairs. But too often, those EMAs are designed for the needs of the vendor more than the customer.

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I own and operate several fast food restaurants, and I know the importance of keeping my drive-thru parts and equipment in good operating condition. I also know that doing so requires ongoing maintenance and repairs. I always buy top quality equipment, but even the best wears down over time, and needs to be fixed. So over the years, I’ve sent in a lot of drive-thru parts for repair or replacement.

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These days, more and more drive-thru operators are upgrading to high-definition audio headsets to take advantage of the crystal-clear sound quality. The sound is so clear it’s almost like sitting in the customer’s car, talking with them face to face.

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Ground loops are an essential part of any drive-thru operation. Without them accurately detecting when cars enter the lane, you wouldn’t be able to provide the level of customer service your guests expect.

But did you ever wonder why ground loops are the preferred detection device for drive-thru timer systems?  There are many good reasons:

• Unlike sonar sensors, which detect any type of movement, ground loops only detect metal mass
• Troubleshooting and sensitivity adjustments are fairly quick and easy
• Ground loops are not directly exposed to rain, snow and other environmental hazards
• Ground loops typically provide many years of trouble-free operation

Speaking of timer systems, if yours is getting old or worn out, CE can refurbish, repair or replace them in a hurry. We offer the following timer system repairs:

• HME ZOOM
• HME Dash
• HME 20 & 30
• Fast Track 2+2 1000
• Fast Track 2+2 2000

We also sell new ZOOM and Dash Timer systems, as well as refurbished Fast Track timer systems. Whether it’s time to repair or replace, call us at 877-731-0334. 

Today’s drive-thru customers are more demanding than ever. From broader, healthier menu options to call-in orders and digital payments, they’re changing the way drive-thrus market and manage their operations.

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I own and operate five very busy QSR restaurants, which means I’m constantly in need of drive-thru parts repair and replacement. When I bought into this business, I was fortunate to have a friend and business colleague who recommended CE Repairs. It’s great to have a company I can count on for fast, reliable drive-thru headset repairs and a great selection of replacement parts.

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Changing drive-thru headset batteries is normally a minor annoyance. But If your batteries are constantly losing their charge quicker than they used to, it could negatively impact your speed of service, especially during busy dayparts. Oftentimes, issues like this don’t require a full drive-thru equipment repair.

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Does it seem like you’re always one step behind in the latest drive-thru equipment and technology? If so, you may want to consider leasing your drive-thru parts and equipment rather than buying. Here’s why: On the financial side, it can help manage your cash flow by offering easier payment terms. From a technology standpoint, it offers more flexibility by making it easier to upgrade to newer equipment and technology advancements when they come on the market.

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Have you ever run across an online or print advertisement offering a great deal on a product or service you want – only to forget about it the next day? In today’s media-saturated world, where most people get bombarded with hundreds of marketing and advertising messages every day, the only surprise is that it doesn’t happen more often.

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There’s a reason HME drive-thru parts and equipment are so popular with drive-thru operators around the world. For starters, the company has a long track record of providing breakthrough products to improve drive-thru service. Even more, their products have a well-earned reputation for long life and reliable performance, even in the busiest drive-thru’s.

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