In today’s highly competitive QSR drive-thru market, it’s hard enough to get customers to come to your restaurant, especially those who may be trying you for the first time. So the last thing you want to do is unintentionally drive them away with something you’re doing or not doing.

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Remember when HD big-screen TVs first hit the home entertainment market and the difference in picture quality was stunning? It’s the same thing with some of the technology advances in drive-thru parts. When high-definition drive-thru headsets hit the market, the difference in sound clarity was so remarkable you had to hear it to believe it. Some say the sound is so clear and intelligible that it sounds like you’re sitting in the car with the customer!

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Headset systems are one of the most important drive-thru parts in a QSR drive-thru lane. If you can’t clearly communicate with customers, it slows down service times and leads to more order mistakes.

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Did you know that, on average, QSR drive-thrus get one out of every 10 orders incorrect? Ninety percent accuracy may sound good, but can you afford to lose one out of every 10 customers?

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Loyal customers are the lifeblood of any business. At CE, we like to say “thank you” to our loyal customers by offering several discounts that can save money on your drive-thru parts repairs. If you’re a current CE Repairs customer, you can take advantage of our:

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As a long-time owner of a couple of quick-serve restaurants, I never cease to be amazed at the level of service CE Repairs offers, especially when it comes to repairing drive-thru parts in a timely manner. I learned a long time ago that it pays to keep our drive-thru parts and equipment properly maintained. It cuts down on repair costs and, more importantly, minimizes equipment down time that can negatively impact service. But sometimes equipment will break down when you least expect it. That’s when CE really comes through.

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If Shakespeare had operated a QSR drive-thru, he might have written: to buy new or refurbished, that is the question. And for many drive-thru operators, it is a serious question, especially those on a limited budget.

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If you think amazon.com has fast delivery times, you haven’t tried CE repairs! We keep virtually all our drive-thru parts and accessories in stock. So if we receive your order to purchase an item by 3:00 pm Central Standard Time, we’ll ship it to you the same day.

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Your headset system is one of the most critical drive-thru parts in your entire operation. Without a reliable one, it’s a constant struggle to serve customers quickly and efficiently. But there’s a big difference between traditional headsets and high definition audio headsets. In fact, if you haven’t tried a high-def audio headset in your drive-thru, you don’t know what you’re missing!

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In today’s data-driven drive-thrus, a reliable timer system is one of the most important drive-thru parts in your operation. Not surprisingly, the ZOOM Timer system from HME is one of the most popular of these essential tools. Known for its reliable performance and easy-to-read displays, it provides real-time visibility into every aspect of drive-thru operations. That way, you can quickly resolve bottlenecks to keep customers moving smoothly through the lane.

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