If you’ve never used Commercial Electronics for your drive-thru headset repairs, there’s never been a better time than now to see how we can make your life as a QSR owner or operator easier.

For a limited time, we’re offering up to 50% off on up to five drive-thru headset repairs for new CE customers. And that covers all brands, including HME, Panasonic and 3M. For example, we’ll repair any brand belt pac for only $75, and only $95 for any brand AIO drive-thru headset repair. If you’ve been putting off needed repairs, now’s the time to give us a try!

How To Get Your Savings

Saving on your headsets repairs is simple:

• Click and print our new customer coupon <https://www.cerepairs.com/half-off-aio-repairs>.
• Place it in a box with your broken drive-thru equipment
• Print a UPS return service label <https://www.cerepairs.com/?pg=SendRepair> for FREE INBOUND SHIPPING and place it on the box
• Drop the box off at any authorized UPS service location, or give it to your UPS driver

Did you know that we also provide same-day service and a 4-month warranty on all drive-thru repairs? These are just some of the reasons why CE is the #1 choice in drive-thru headset repairs – for first-time and long-time customers.

There are many different types and brands of drive-thru equipment in use today. So when your equipment breaks down and needs repair, it can be hard to know where to go to get it fixed.

At Commercial Electronics, we repair all brands and models of drive-thru equipment, including HME, Panasonic and 3M. CE is the only independent HME factory-approved and trained facility in the U.S. But our experienced technicians are also trained to provide drive-thru repairs for Panasonic and 3M equipment as well.

As your one-stop drive-thru repair shop, we offer:

• Fast, dependable service
• Same-day repair service on many models
• Live tech support on all brands and models
• Free inbound shipping on all drive-thru repairs

Okay, so I’m not the most organized person in the world. But thanks to CE, I don’t have to be when it comes to troubleshooting my drive-thru equipment.

I’m one of those people who always says that one day I’ll get around to organizing my office. But when you manage several QSRs with round-the-clock drive-thrus, it seems like there’s never enough time to do it. So when I have problems with my drive-thru headsets or timer system, the odds of finding the manual I need to identify and resolve the issue are not good.

This used to be a huge problem until I switched to CE for all my drive-thru maintenance and repairs. Now, if I can’t locate the operating instructions for my HME belt-pac or audio system, I simply log on to the CE website and browse their extensive online library of manuals and reference guides. Once I find the right document, one click of the mouse is all it takes to download a .pdf file and find the information I need.

What amazes me is the size of the library. In addition to wireless communication systems, it also contains manuals for message repeaters, timer systems, battery chargers, accessories and even software. In short, everything I need to troubleshoot my HME drive-thru equipment.

As a professional restaurant manager, I have worked for many large, national QSR chains throughout my career. I can tell you that no matter who you work for, one of the biggest aggravations for any manager is when drive-thru equipment breaks down, especially during busy dayparts. It only takes one broken headset or timer system malfunction to throw a monkey wrench into the entire operation.

One of the most important lessons I learned early on was the importance of having a reliable drive-thru equipment repair vendor – one you could count on for fast service and quality drive-thru repairs.  And now that I own and operate a couple of QSRs in my hometown in the Midwest, it has become more important than ever to have a good relationship with a trusted repair vendor.

That’s why I rely on Commercial Electronics (CE) whenever my drive-thru equipment needs fixing. They offer free inbound shipping on all repairs. I can get advance equipment exchange on most components, which really comes in handy. And unlike some repair firms that use cheap after-market replacement parts, CE uses quality parts in all their repairs.

Looking to upgrade your drive-thru headsets or timer system but don’t have the cash flow to purchase the equipment?  CE can help.

In today’s highly competitive QSR industry, it’s critical to keep your drive-thru equipment up to date. Otherwise, you can lose customers to competitors that have the technology to deliver faster, better service.  New equipment also tends to break down less, which reduces downtime and minimizes service problems in your drive-thru.

To help you obtain the drive-thru equipment and technology you need to grow your business and your profits, CE offers fast, simple financing. Available through Direct Capital, a leading lender to small businesses throughout the U.S., our financing plan gives you:

• Fast quotes
• Variable terms from 30 days to 7 years
• Flexible financing options

Autumn has arrived and winter is just around the corner. Now’s the time to protect your drive-thru equipment – and your profits – with CE’s Drive-Thru Protection Plan.

For one low monthly payment, you get unlimited repairs on your drive-thru headsets, timer systems or cabled intercom systems – any model and any brand. The plan also includes optional advance exchange on drive-thru system components to reduce downtime and keep your drive-thru operations flowing smoothly.

You can choose from different level of coverage and plan options based on your needs and your budget. And you don’t have to sign any long-term contracts in order to receive fast, efficient drive-thru repair services when you need them.

Why choose CE repairs?

• 40 years of drive-thru service and repair experience
• Factory-certified repair technicians
• Quality parts used in all repairs
• One monthly fee covers all drive-thru repair expenses

With the hectic rush of summer winding down and the flow of tourists dissipating, many of you are now able to catch your breath and examine your drive-thru equipment. It isn’t uncommon to find problems in your drive-thru headsets during the summer months. This is one of the busiest seasons of the year and when your employees are in a hurry, they are more likely to nick a belt-pac or ding a headset on kitchen surfaces. If you have any damaged equipment, whether a broken mic boom or poor audio quality, we have the perfect solution.   

CE helps drive-thru lanes stay open and owner’s pockets stay full by providing protection plans that cover everything from basic drive-thru headset repairs to base station exchanges and drive-thru timer repairs. Depending on your needs and budget, CE has the right fit for you. The best part of it –there are no long-term contracts! Here are some things you can expect with all of CE’s protection plans:

Fixed, Low Monthly Payments –One of the fears of equipment breaking down is the unexpected cost for repair. With CE’s protection plans you pay a fixed, low monthly fee so there will never be a question as to how much the repair will be.

Unlimited Repairs –With unlimited repairs, you don’t have to worry if more than one or two drive-thru headsets break down in the same month. CE will allow you to send in as many drive-thru repairs as you need to ensure your QSR is running the way you expect.

Reduced Downtime –Nobody has time for broken equipment, especially in a fast-paced environment like a quick-service restaurant. Many of CE’s protection plans include advance exchange. So if a drive-thru headset breaks down, or if your base station stops working, all you need to do is call CE and a replacement will be overnighted to you. Just return your broken drive-thru equipment once you’ve received your replacement.

Quality Parts and Service –CE uses the best quality manufacturer and aftermarket parts. To ensure every repair is done right the first time, a thorough, 35-point inspection is administered for each piece of equipment.

Any Model, Any Brand –CE repairs equipment for every major QSR drive-thru related brand, including HME, 3M and Panasonic. With this type of flexibility you can purchase protection plans for all of your drive-thru equipment at one place.

Did you know something as small as a drive-thru battery could have a significant impact on your sales? Since most quick-service restaurants have shifted toward using wireless drive-thru headsets, batteries have been playing an important role in how quickly and accurately orders are placed. When a drive-thru battery wears out, it can cause unnecessary distractions that will hamper your business. Here are three tell-tale signs your drive-thru batteries need replacing.

1. Static or Cut-Outs—When your batteries are no longer holding their charge, you’ll likely experience a noticeable change in your drive-thru sound quality. Audio cutting out or static in the middle of orders are good indications that you may need new batteries. One way to determine whether it is the drive-thru battery or the headset causing the problem is by swapping the battery with another one. If the static goes away, you’ve likely found your culprit.

2. Shortened Charge Cycle— Most drive-thru batteries last about 10-12 hours once they’ve been fully charged. This will allow employees to work an entire shift without changing batteries. If your employees find themselves having to change batteries after just a couple of hours of use, it might be time to purchase new ones. To get the most use out of the batteries, make sure they’ve gone through the entire charge cycle, and only use the ones that are fully charged.

3. Expired Date—Most batteries have an expiration date printed on them. If your drive-thru battery has an expired date it’s best to replace it with a new one. If you are unable to locate the expiration date on your battery, a good rule of thumb is to replace your batteries every one-and-a-half to two years.

If you’re experiencing any of the above conditions but still aren’t sure if you need new batteries, give CE a call at 877-731-0334. A tech support rep will troubleshoot the problem with you and recommend next steps. If you know you’ve got old batteries, take them to an e-waste recycle facility, or send them to CE for disposal. New batteries can be purchased through CE’s website or by phone. You might even find a buy-three-get-one-free promotion under the special offers tab.


Remember, small details like replacing old batteries can have a huge impact on your sales. Be sure to check your drive-thru equipment on a regular basis and don’t hesitate to call when you’re in need of technical support.

Drive-thru maintenance is a critical part of running a quick-service restaurant. Most managers do a great job of keeping the exterior of the building clean and menu items and prices up to date, but many forget about the most important piece of the puzzle – their drive-thru equipment. Since ordering is impossible without communication, it is essential that your drive-thru headsets are always in tip-top shape. Whether you need a new drive-thru battery, ear foam replacement, or a complete drive-thru headset repair, CE has the solution for you.

Drive-Thru Repairs—If you have a broken headset or belt-pac send it to CE for repair. It will be fixed and shipped within 24 hours of receipt. Not only that, but you’ll also receive a four-month warranty with your repair. In the unlikely event that it breaks again within that time period, you’ll be able to send it in for a free repair.* For your convenience, CE provides free inbound shipping labels. Get yours here.

Advance Exchange—If you aren’t able to wait for a repair, CE will overnight replacement equipment to you for the price of a repair plus a small fee. Once you receive the replacement equipment it becomes yours, and all you have to do is send your broken equipment back to CE.

Accessories—If your drive-thru headsets are functioning but could use a little freshening up, CE also has an online shopping cart for small accessories. You can purchase anything from a new drive-thru battery or ear pad to microphone covers, belts and battery doors.

Technical Support—Aren’t sure what’s wrong with your headset, belt-pac or drive-thru timer? Call CE’s technical support at 877-731-0334. They will diagnose the problem and either help you fix it over the phone or provide next steps to take. For serious issues that require assistance on-site, or if you need help with installing any drive-thru equipment, CE also has a network of onsite technicians nationwide that can help.

From drive-thru repairs and accessories to technical support and nationwide installation, CE provides everything you need to keep your drive-thru up and running. If you have any questions regarding these services or would like to learn more, please visit www.cerepairs.com or call 877-731-0334.

During the summer months most quick-service restaurants extend their store hours to satisfy the increase flow of customers. As a result of the influx of traffic, drive-thru equipment takes a beating more than any other time of year. If unprepared, you could end up spending hundreds of unbudgeted dollars on drive-thru repairs.

Luckily for you, CE provides drive-thru protection plans at a fixed, low monthly fee so you won’t have to worry about unforeseen expenses or lengthy downtime without drive-thru equipment. Here is how it works:

1. Choose the Drive-Thru Protection Plan that best fits your store’s needs.

2. Pay a low, fixed monthly rate and CE will repair or replace any drive-thru equipment on your plan.

3. Your store stays up and running.

Choose any protection plan and receive the following benefits:

-Unlimited drive-thru repairs

-Reduced downtime

-No long-term contracts

-Any model, any brand

-Highest quality parts and service

-Peace of mind